Quality 1st Jax Remodeling

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I hired Quality first and Carter construction to redo part of my roof and I spent over $1000 to have it done. For the first eight months after the job was completed I called them once a month to say that it was still leaking. They would tell me that they would send someone out and it was the last I would hear from them. No one would call me to let me know when someone was going to be there or when someone was there or even what they did. Over the next four months I started calling them once a week and they were still not cooperative. At this point I demand my money back so that I can hire someone to do the job correctly. Not only would they not return my money but they kept giving me the runaround, dodging the issue so they wouldn't have to deal with it. Toward the end of the 16 months that I called them to fix my roof, I ended up calling them every day only to be ignored. They would never answer the phone and they never called me back when I left messages. It should also be noted that they are very fast talkers in hopes that they can get in with their bright orange shirts and get out with your money. They are not licensed by the BBB.



I had to give them one star because no stars was not an option