Royal Moving And Storage

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Watch out for this company. Make sure you get a pretty accurate estimate or you'll be screwed ROYALLY. They have all kinds of hidden charges such as they add 10% of the whole move cost for fuel charges. Shrink wrap is extra and they charge extra for their pit stop break. Lastly, make sure all your stuff is accounted for. I am missing several items and can't prove it.

Great company moved us fast and efficiently. Highly recommend this company. Moved my 2 bedroom apartment locally within 2 hours and took no brakes. Great job

I have good experience today with Royal moving company , they respect the time and I'm so appreciate how they helped me to move in to my new house
Frank DW is very hard worker

Big mistake to use this company! They were 2 hours late. Know one called to say they were late. I had to call them. They got there at 11:03 and a 12:03 they were saying I was going have to pay for another hour if they were there any longer. I was paying for 2hours and $85 a hour.Then I took my beds apart and they said they couldnt put them togather because I took them apart. I will never use this company or tell anyone about them.

These guys did a great job for me would definitely use again

I am a police officer for the Jacksonville Sherrifs Office. My family and I have recently moved locally in Jacksonville, Fl and have used Royal Moving Co. 3 times already. I can't stress enough how professional and curteous these movers are. From their staff at the office all the way to the movers are all very helpful and most of all very caring. We have heard horror stories in the past about movers, but these guys sure set a good example for the moving industry. I have referred them to all of my co workers and friends and family. I HIGHLY RECOMMEND ROYAL MOVING CO. TO ANYONE THAT IS MOVING...

I am extremely happy with the moving service from Royal Movers this past weekend. Everything was smooth and fast with no damages. Great group of movers. I will highly recommend your movers to all of my co-workers.

Thank you so much for the wonderful moving experience. The 2 movers were great to work with and completed my move within the estimated time. I tipped the guys $20 each for the outstanding move that they completed for me. I will recommend highly.

Jen K.

Hired them to do my move within the city both places about 10 min apart. They did stop for lunch on my dime. I am missing 2 valuable boxes, one contained among other things Grandmas Napkin Rings form Germany, Irreplaceable, the other large box contained sheet music which is mostly out of print also irreplaceable. Numerous visits to their office were not successful. Wish to file an Insurance Claim and have not heard from that company. Figures....Do NOT HIRE THEM....

And I just found out that the Complaint and Review I filed with the BBB about them - is not made public, wonder how this company managed that one.... again, I absolutely cannot recommend them....

My family and I did a move with Royal Moving about a year ago (I am posting this now, because I need to move again and the memories are back and people need to know.



It was a corporate move, but I got to select the mover. I chose Royal Moving mainly based on the very good reviews here despite misgivings about the phony reviews and the BBB hits.



Well, I should've listened to my instincts. My wife and I were very unsatisfied with the result.



First of all, the packers spoke no English. ZERO. So they did not understand our instructions on what to pack and what not to pack. And they packed our lamps very badly -- most of them were broken when we opened the boxes.



Second, the driver/foreman had an extremely bad attitude and was almost hostile and condescending. For example, when I expressed a concern that the crew was not diassembling my commercial grade treadmill properly (they were hammering it, literally!), the guy actually YELLED at me ("Hey, if you don't want me to do it, you can do it yourself!"). By the way, that's after they tried to smash the treadmill through a door without disassembling it and damaging both the treadmill and the door frame.



The salesman/estimator earlier promised that our washer and dryer would be uninstalled, moved and re-installed, but on the day of the move, the packers refused to do any of it. It took several phone calls on that very busy and confusing moving day to iron it out. But I should not have bothered as they installed the washer incorrectly and I ended up flooding the laundry room when I turned the washer on at the end of the move.



Similarly, they reassembled our custom-made hardwood bed very poorly. I had to have the maker send a crew to fix what they messed up.



Two of the movers seem to be very nice and experienced (actually they seemed almost apologetic). The third mover was new and inexperienced. It was the driver/foreman who was absolutely horrible. He exuded arrogance as if he were too good to move us. He told us rather proudly when the move started that they are #1..



The whole experience was unpleasant. We would NEVER again use Royal Moving and would not recommend it to anyone else.

I called Royal on 9/5 and asked if they could move me the next day, 9/6. I spoke to Sonny and he was more than helpful. He sent two guys, Val and John, and they arrived at my house by 10 a.m. These guys were both friendly and professional. They wrapped all my furniture and used caution when moving the items down my narrow townhouse stairs. They had everything moved and set back up in 2 hours! I would recommend them to anyone who needs honest and professional movers.

I cannot say enough nice things about this company. First of all, they agreed to move me out during an emergency flood (a move that I was not packed or prepared for). There was at least 3-4 inches of standing water. The movers not only treaded through the water for as long as it took to get my stuff out, but also helped me pack boxes. Nothing was damaged or missing and they did an excellent job. For as awful as the conditions were to work in, the price was reasonable and fair. The customer service has been outstanding. Everytime I called with a question or concern, they were polite and helpful. When there was a charge on my bill I didn't remember being quoted, they removed it with no questions asked. I would HIGHLY recommend Royal Moving and Storage to anyone- they are wonderful.

I called them and was meet with some of the rudest people I have ever been in contact with. I told the guys about my little 50lb piano and he wanted to charge $300. I told him it is a easy move and he wanted $495. I paid some one else $150 less and got great service. Good luck to you guys.

BEWARE OF THESE SCAMMERS.... To begin I moved from a 2 bed room apartment and it took them 2.5 hours just to load the things i had, mind you I had already moved the small things earlier during the week. The crew they sent were slow. Even my neighbors at my previous residence noticed their slow move. My marble dining room table was chipped and i was told they would do nothing about this because they shouldn'tve moved it anyhow, due to not being able to remove one of the legs. This was not relayed to me until they got to my new place and they were leaving . I called the main number they have and spoke with a rude foreign that acted like he couldnt understand what i was saying. Uusally I use helping hands for my moves and have never had a problem with them at all. The workers for helping hands move quick and not furniture has ever been damaged. The hidden feesRoyal charge you are an additional 25.00 for "platic wrap" that you dont ask for, an additional 10% of your total move for gas. Not to mention the hour they charge you for coming and going which most companies do but their fuel is already included in that hour. Because of the hidden fees and slowness of their service, and their no liability for breaking furniture, when its clearly theri fault, I WILL NEVER USE THIS COMPANY AGAIN. I SUGGEST NO ONE DOES!

This moving company has given me and my family the most stress-free move we've ever had. We moved from Jacksonville, FL to Palm Beach County middle of 2011 and throughout the whole process the staff has been professional and on time. Day before the move, they packed our belongings and followed our instructions to the T and loaded the van. On move day, they left at 5 AM as they have promised and arrived at the destination earlier than agreed upon. The rate they have quoted was exactly as what was signed in the contract and there were no hidden fees at all. We were informed of the fees we had to pay for prior to the move. In fact, I believe we paid half of the quoted price day before the move and paid the remaining balance only after the move was completed.



I don't normally spend any extra time writing reviews for certain services but I truly believe that this company deserves this extra time to be recognized for a job well done. To Sonny and the crew, it has been a pleasure. Keep up the good job!

I am extremely happy with the level of moving service I reccieved from Royal Movers to my home. I hired them to come in and handle my packing and moving so that I can attend to my own business. The 3 man crew finished my packing and move all in 1 day. Fantastic job to Carey and his crew. Thank You and I will highly recommed. Sam M.

We recently moved from Jacksonville to Ponte Vedra and chose Royal Moving. Wow!!! They were amazing. I received quotes from 2 other local movers and chose Royal because they were the least expensive and had the best reviews on the internet. We had a big move and we were packed by John-John-Val. What a great team!!! They were professional, courteous, respectful and efficient. They were even great with my kids who are young and can often add stress to any situation. Would I recommend them again, YES! Kudos to Royal Moving for making an often unpleasant experience WONDERFUL!

I just moved w/ this royal moving and had an outstanding experience!!! The staff assisted from the first step and even delievered boxes prior to my move date. I highly recommend this company to anyone that's got a move coming up, very satisfied customer!!

I am a satisfied customer with Royal Moving. The price was very affordable and the service was very professional. All of my fine furniture was wrapped very well and delivered with no damage. Thank you to John and his crew. Very polite and helpful. I enjoyed these movers. I will highly recommend.

My husband and I recently chose Royal Moving to relocate us from Ponte Vedra to Jacksonville. My friend actually recommended Royal Moving to me and they were the best professional movers I have ever used. All my furniture was properly wrapped and carefully moved. The 3 movers were very polite and hard-working. The office staff was also very helpful and completed my move with ease. I would recommend these movers to anyone