Shell

Write a Review904-378-0508

OPEN NOW - Open 24 Hours

I JUST HAD TO WRITE THIS REVIEW THIS TIME. I FREQUENTLY VISIT THE SHELL STATION/DAILEY'S, I LOVE THIER COFFEE, AND THE STORE IS VERY CLEAN AND THE EMPLOYEES PLEASANT. THE LAST THREE OCCASIONS I WAS THERE, AN EMPLOYEE MS.COLA, WAS WORKING. THE 1ST TIME I WAS MAKING MY COFFEE AND SHE LOUDLY SAYS TO THE MAN BESIDE ME, THAT THE SPLEDA PACKETS WERE LOW AND SHE HAD JUST FILLED THEM, LOOKING AT ME. THE 2ND TIME SHE FOLLOWS ME AROUND, AGAIN BEING EXTREMLY RUDE. THIS LAST TIME, 5/29/08, WAS MY LAST STRAW. I HAD MY 3 CHILDREN WITH ME AND I HAD GONE TO GET COFFEE. I HAD PURCHASED 2 OF THIER DAILY 20 OZ REFILL CUPS MONTHS AGO. I SOMETIMES WILL GO AND MAKE 2, SO I HAVE 1 FOR THE MORNING. THIS TIME THE SPLENDA WAS LOW, AND I LOOKED UNDER THE CABINET, WHICH HAD BEEN BROKEN BEFORE. SHE RUDELY SAYS "YOU DON'T BELONG IN THERE", I APOLIGIZED, AND WENT TO ASK LYNN, THE OTHER EMPLOYEE WORKING, IF THEY HAD ANYMORE. SHE SAID NO, THEY WERE OUT, I SAID THANK YOU AND FINISHED MAKING MY COFFEE. MS.COLA WAS BREATHING DOWN MY BACK, SO I ASKED HER IF I HAD EVER SAID OR DONE ANYTHING TO OFFEND HER. HER RUDE RESPONSE WAS THAT WHEN I WAS THERE, THE SPLENDA PACKETS WOULD BE LOW AFTER SHE HAD JUST FILLED THEM, IMPLYING THAT I WAS "POCKETING" THEM. I WAS HUMILIATED AND EMBARRASED AND EVEN WENT TO LYNN, WHO HAS ALWAYS BEEN VERY CHEERFUL, HELPFUL AND PLEASANT, IF THERE WAS A "LIMIT" TO HOW MANY SUGARS A PERSON IS TO USE. SHE SAID NO. I TOLD MS.COLA THAT I PUT 15 IN EACH 20 OZ CUP AND LEFT. MY SON PLAYS BASEBALL AT THE WHITEHOUSE FIELD, AND THE STORE IS A POPULAR PLACE AFTER THE GAMES TO GET DRINKS. I WILL CERTAINTLY MAKE IT A POINT TO INFORM THE OTHER PARENTS THAT IT IS NOT WORTH THE HUMILIATION AND EMBARRASMENT TO FREQUENT THERE ANYMORE SINCE YOU WILL BE TREATED LIKE A THIEF INSTEAD OF A CUSTOMER. HOW SAD, ONE BAD, RUDE EMPLOYEE CAN CHANGE THE WHOLE ATMOSPHERE OF A ONCE PLEASANT STORE. I FIRMLY BELIEVE THAT YOU TREAT OTHERS AS YOU WOULD HAVE THEM TREAT YOU. HER RUDENESS WILL COME BACK TO HER. IF ANYONE READS THIS, PLEASE BE ON GUARD, BECAUSE IF SHE IS WORKING, I GUARANTEE SHE WILL BE TREATING YOU IN THE SAME MANNER SHE TREATED ME SINCE IT WAS NOT AN ISOLATED INCIDENT. AT NO TIME DID I EVER GIVE HER REASON TO SUSPECT ME OF ANYTHING. I AM JUST A MOM, WHO WAS GOING OUT TO GET COFFEE, EVEN MY KIDS QUESTIONED WHAT HER PROBLEM WAS WHEN WE GOT BACK IN THE CAR. I WAS TO ANGRY TO TALK, BUT I DID WRITE DOWN THE INFO I WOULD NEED TO WRITE THIS.