Crom Automotive Inc

Write a Review910-378-2597

CLOSED NOW - Opens at 8:00am

Great people, great service, Honest as the day is long

The best service you will find in the Jacksonville area. Honest service at a great price.

I've been going here ever since I moved here. They are a wonderful family owned business. So friendly and honest. Their prices are fair, not totally cheap but they back up their work with a warranty. Even just after my warranty expired they totally hooked me up. I've had some friends say they got a better deal other places and could do it their selves cheaper but that, to me, is asking for a headache. Of course you get your parts cheaper if you buy them yourself. You get food cheaper at food lion than a restaurant and if you cook it yourself right? and is it a surprise the chef don't sell you the food at cost? For the service I have there it's so worth it.

My husband's breaks went out on his truck on the way home from work. This shop was the closest one to him at the time. He took his truck there on Friday evening and waited til Monday for the guy to look at it and give him a price estimate. He told my husband that he would have to replace on the right brake caliper in the front both front and back brakes, the rotors, and a hydraulic line and it would all cost almost $900. He said that he called all the local car parts places (auto zone, advanced auto, etc.) and none of them had calipers in stock and it was going to cost us over $300 just for one. After he told us the cost of everything we decided to take our truck home and find out for ourselves the prices of everything. We called the same local car parts places and everyone of them had brake calipers in stock for the very low price of $70-100. And to fix everything ourselves it would only cost around $250. He obviously tried to cheat us out of a lot of money and we are a young couple who just recently got pregnant and my husbands getting ready to deploy. Don't go to this place!!!