Estela's Alterations and Consignment

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Zero stars! I am a bridal/formalwear seamstress/specialist who has been RE-altering both prom and bridal dresses from customers who have recently (Spring 2015) been referred to this alts shop by a local bridal/formalwear shop in Jacksonville.

They have called me, in a panic, with garments that have been, IMO as a 4 decade long specialist in bridal and formalwear alts and construction, handled roughly, taken apart poorly and altered as if she had no experience in bridal/formal at all or simply not willing to take the time to do it right. My current bride was charged $250 and I am completely RE-altering EVERY alteration she did (hem, bustle, removing the large padded cups inside, and taking in under the arms which was never done-I assume the "too large" cups were added in to fill in the space instead.

My hope is that the bridal shop (I have been told by a prom mom that they are AWARE of the problems with this alts shop) will stop referring their customers to her. I already have my hands full during the prom and ball season, as I already am committed to another formalwear shop and have been for many years. When I am called, however, by a desperate and panicked customer, I do what I can to work her in. This is a cautionary review for anyone who is referred to this shop."