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Reviews

10/03/2012

damage without compensation

HORRIBLE!!! They were hired by the gov’t to complete my military move. Multiple items damaged and destroyed including a brand new dresser and lost the screws to my desk. Initial settlement for damages gave very minimal compensation including a replacement value, which was half of what my desk was worth. Contacted Clara Barnett. I told them I didn’t just want minimal money but would like my desk repaired and my new dresser replaced. She agreed and stated they would take my old dresser for salvage. A new settlement was sent to me with no mention of replacing my dresser and exactly HALF the original settlement. Ms. Barnett denied stating they would replace my new dresser and stated the first offer is no longer available. I refused the offer again for reconsideration based on what I was told over the phone. No change. They refuse to answer the requests by Better Business Bureau and Angie’s List. Military members ARE allowed to request a different carrier. I would highly consider this incident when choosing a mover.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Extra Phones

Fax: 910-353-5514

TollFree: 877-209-0241

Phone: 910-353-1919

AKA

Fidelity Moving & Storage Company Inc

Categories
Movers, Local Trucking Service, Storage Household & Commercial
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