Havoline

Write a Review910-347-5547

I always get mediocre service here, but today it was horrible. The laziness was at a new level. They pull my car in and straight out...telling me they didn't have the tool to remove the oil plug. This is a place that specializes in oil changes and they don't have the right tool. Funny thing is, they change the oil in the same car four months ago. After my car was pulled out, they simply walked off. One guy went home and the others started cleaning up. After waiting a few minutes I just walked out to my car and left. Customer service at its worst. Not going back.