Timberline Homes
12844 Highway 78, Jasper, AL 35501
Reviews
07/22/2017
Provided by YPmobileI bought a Forest River Avenger 28RKS on May 18, 2017. I paid with a cashiers check at Timberline Homes. I carried my ex son-in-law with me and the sales person, Rob Browning took him out and showed him how to set it up supposedly. He failed to tell him that the RV had been winterized and that the bypass valves had to be opened and tank drained before you turn the hot water heater switch on and I was without hot water for 2 weeks and during that 2 weeks I had a bad leak in the bedroom and I called Bankston RV Mobile Repair to come out and fix it which cost me $319.52. I also received a buyers order with only the sales price on the date of purchase and absolutely nothing else. I still haven't received a title. After several calls to different people at Timberline Homes, Rob, Tina, I still have no return of any money since Rob admitted fault for the hot water heater because he didn't know. It took 3 calls to get a buyers order and I finally had to go and pick it up. It seems the title was sent to my old address which I corrected them several times during the buying process. Now I have to file for a replacement title. During this time I have had several issues, window is still leaking, pinholes in roof, canopy ripped because it was tightened too tight for transport and furnace comes on without the thermostat is turned to off and AC is not cooling properly, thermostat will not cut the air off I have to manually cut it off everytime, a hot wire smell is SMELLED ocassionally and entertainment system comes on randomly at full blast and when I get to it the power button is off and I have to beat it to cut it off., no matter what volume it's on when it comes on randomly on full volume. Now power to the RV goes on and off randomly. The RV park i live in has checked the power meter and nothing is wrong with their side. I have had parts ordered since June 28th to have it fixed but every time I call Triple H RV's the parts are never in. I have talked to Timberline Homes in Jasper, Timberline Homes Corporate Office and several people at Forest River Corporate Office and nobody never returns calls nor emails. I live in my RV year round so I can't carry it to the shop for months while they work on it and order more parts. I honestly don't know what to do anymore. Any recommendations would be greatly appreciated. I cant even trade this RV in because i dont have a title.
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Timberline Homes of Jasper
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