225 Grand Apartments

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First to Review

We have lived in this building for almost a year now and feel able to leave an accurate review on the building and its management.



Do not move to this building if you expect to have competent management and resolution to your issues and complaints. We pay well over $2k a month for our apartment but have faced the following issues:

-Neighbor's dogs barking at all sorts of hours of the day and night. This is a very pet friendly building and as such they will are not very responsive to complaints of pets within the building. Even when you complain to management. It's fine to have pets but not at the inconvenience of your neighbors who also pay the same amount of rent to live in a peaceful space. It would be similar if I left my child at home to scream and wail at all hours without concern for those around me.



-Dog poop being left in the hallway of our 15th floor corridor. We had to call multiple times to have it cleaned up. What luxury building finds this acceptable?



-Treadmills in the gym are often broken..do not ever expect the TV/controls to be operational either. What is the point of paying extra rent for a gym that doesn't even fit your basic needs?! You complain to management to address or fix the treadmills - their way of resolving them is to leave a note on the treadmill stating the tv does not work. Thanks for stating the obvious.



-Front desk staff is variable at best - only 2 of the front desk people seem to care about their job and want to provide real customer service. The others look so unhappy or are too busy watching tv / texting on their cell phones to notice their tenants. Way to make your tenants feel safe and secure.



I could go on but you get the idea. This is not a luxury building and you definitely do not get what you pay for here. We cannot wait to move out. .