Bouquets & Baskets

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CLOSED NOW - Opens at 9:00am

i trusted this florist with my wedding and boy was i right! i scheduled my appointment a week prior, and came in completely clueless of what i wanted for my wedding. i told the lady what i liked and the color theme of white and purple. she walked me through the process of the arrangement's, and my bouquet! i was blown away and the flowers were amazing. thank you for making this day wonderful!

Well things have sure changed in 2+ years. For the last 8 years, since I became disabled, George, the owner has cheerfully delivered any bags of soil I required.



Yesterday, I called and when I asked to speak to George a terse woman named Cathy/Kathy answered the phone and said "I'll help you, what is it?" Well, yes she had a 40lb bag of topsoil that was $5 and would be delivered to me. I said great and I would take care of the delivery person. Well this morning I check my charge card and I've been charged over twice the quoted amount, $10.70, for the purchase. Thinking this is some mistake I call, speak to Cathy/Kathy who now tells me "well, we had to charge you a delivery fee and we're not doing favors anymore".



Favors? When you have delivered free for 8 years and then without telling your customer you're charging a delivery fee that is a business practice, not a "favor". It's that homey neighborhood service that delineates your business from the cheaper Home Depots. I have no problem with them charging me a delivery fee if I'm informed upfront and choose to accept those terms but after the fact is hardly being neighborly. Also, I had workers here who could have picked up the topsoil had I known there was a delivery charge which she never informed me of that fact. Her parting shot was "well I'll give you credit for the delivery charge but don't call us anymore."



You can count on that Cathy/Kathy!