T-Mobile

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OPEN NOW - Closes at 9:00pm

Please do not shop at this location!!!!. This Tmobile store and its sales representatives participate in the misleading and deliberate lies, so that they he may secure additional purchases from unaware customers so that the sales rep may receive a commission on the sale of that additional purchase.

I purchased a Samsung Galaxy s9 and was told I qualified for a promotional deal in which I could receive a speaker free of charge. I was assured it was free promotion and even showed me something I didn't understand on her computer screen. After a month and on my first bill after my purchase, I noticed I was being charged for the speaker on a payment plan I didnt agree to. The store informed me that because i was past the 30 days of purchase, there was nothing they could do. And they would not return or credit me. The store wouldn't even explain how this "promotion" work or if there was a promotion to begin with. I tried to explain that I believe the sales rep. purposely added the speaker with as a payment plan so I would be charged and she may received her percent of the commission for the purchase.

This store works on commission from items sold afte a phone is purchased. I believe this sales rep intentionally mislead and purposively lied to me so that I may purchase this speaker and she may receive Commission.

Dont be like me, please make sure you understand how their " promotional deals" work before you sign.