Joe Myers Ford Lincoln

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CLOSED NOW - Opens at 9:00am

I recently had my car in for a leaky oil pan, needless to say it's still leaking. After writing a review about my opinion with the service manager Troy my repair was refused by Troy unless I removed the review. As a consumer I feel I have the right to voice my opinion. I left several messages for the general manager and after a month of waiting never got a call back. The funny thing is that I scheduled an appointment and my wife showed up to the dealership, the first thing that came out of Troy's mouth was "telling your husband to remove the review he left or we aren't touching your car". After the bad first experience we had he should have apologized and tried to better the situation but he didn't. He called me and said that if I removed the review he would fix my car but until that happened he wouldn't touch it. I honestly think people with that kind of attitude shouldn't have anything to do with customer service not to mention "service department management"!

Buying a car at Joe Myers was the best/easiest experience ever. My spouse communicated with our salesman Michael Hamilton via email for about a month before actually going to the dealership. Finally deciding to make the drive and take the chance on getting approved (due to changeling credit) we went late on a Thursday (122613). He was courteous, helpful honest, knowledgeable, nice, and warm. Michael truly went over and beyond to ensure we got the vehicle we wanted for the price we wanted. He really went over and beyond for my spouse to the point I was ready to trade in my vehicle lol. We didn’t fell pressure, mislead, abused, or taken advantage of by the big company. Michael Hamilton is by far the best salesperson I have encountered.

Joe Myers and I agreed on a price for a vehicle online. When I arrived at the dealership, they told me the vehicle would be $700 above the agreed pricing. After 2 hours of attempting to get them to honor their price I left. Buyer beware.

Do not ever go to this place for service. I bought a used Mazda about 6 months ago and the experience was fine. Took it in for service and was quoted about $2000 worth of work needed-immediatly for safety reasons. Took it to my regular mechanic and all it needed was oil change. Have been trying to file a complaint with the general manager but amazingly, cannot find out who that is. Don't go there for service of any kind!!!!!