Sally Beauty Supply

Write a Review815-344-5373

CLOSED NOW - Opens at 10:00am

Horrible customer service. I come in and they are all talking and they dont even look at me and when i tried to ask for help they kept talking. Rude. Never going there again

I was there this evening, 1/16/15, right before closing. I walked in and was asked if I needed help. I said yes, which was apparently the wrong thing to say, because the girl then made it seem like it was a huge inconvenience. I asked her for help picking out extensions and she told me in an extremely snotty tone "I don't think you'll find a match. Your hair is reaalllyyy Orange." I was taken aback by how short she was with me. Not to mention, my hair isn't Orange...I do have slight brassiness but I'm in the process of toning my hair. I don't need to be made to feel self conscious by snotty employees. I continued to look at the extensions and she stared at me the entire time making me feel very awkward. I wish I would have gotten her name. All I know is she had short dark hair and a horrible attitude. The cashier, however, was very polite. Overall, I encourage this particular Sally's to reevaluate their employees because customers should not be treated this way.