A & L RV Sales
4503 Bristol Hwy, Johnson City, TN 37601
Reviews
07/27/2018
Provided by YP.comWe purchased a new 2017 fifth wheel in August 2017. Our camper has been in the service department at A&L RV for seven of the twelve months!! Constantly. We have had no ability to camp for seven months. WORST service department. Do not return calls or emails. DO NOT BUY FROM THIS DEALERSHIP. All of our work is covered until the factory warranty and they still will not/cannot fix our NEW RV. $40,000 fifth wheel sitting in the service department for SEVEN Mos. BUYER BEWARE. STAY AWAY FROM THIS DEALERSHIP!!!
04/25/2016
Provided by YP.comI bought my new RV in 10/15. At the time of sale there were a number of items that needed fixing (including a door stop, ceiling molding, bubble in the door as a result of improperly addressed heat vent position, rubber moldings on the sides were short and crinkled, and 2 rips in the floor). I was assured at the time of sale that all concerns would be addressed as soon as the parts arrived. After 5 months not a single item has been addressed to my satisfaction and indeed additional damage has occurred due to failed attempts to fix my RV at A&L RV Sales in Johnson City, TN.
Don't call the parts department and leave a message as they do not return calls. I am at present working with Forest River to resolve my problems which I hope will work out. All A&L RV sales had to do was do the job right, but instead they don't care about you after the sale. They proved it to me so hopefully I can save other people from the same because service or any help after the sale is not there.
08/08/2017
Provided by YP.comGreat Selection - Lifetime Warranty - Friendly Staff - Lots of campers on the lot to look at and a excellent service department
04/26/2017
Provided by YP.comNever do business with them again! Worst service department ever! Kept delaying to fix our issues until the warranty ran out!
10/27/2016
Provided by YP.comExtremely rude in service department! Would not recommend purchasing anything there! Once A&L RV has your money you are own your own!
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Brands
- coachmen, forest river
- Payment method
- mastercard, all major credit cards, visa, amex, discover
- Other Links
- Categories
- Recreational Vehicles & Campers-Rent & Lease, Recreational Vehicles & Campers, Travel Trailers
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes