Robinson Animal Hospital - Downtown

Write a Review423-928-1616

CLOSED NOW - Opens at 7:00am

I've been a licensed veterinary technician for 12 years and I've got to say this is the worst clinic I've ever been to. I came in during their emergency hours with my dog and there were literally only three technicians and the doctor on staff. They were obviously drowning in work and having orders thrown at them left and right. When I was brought into the back there was one little girl running around trying desperately to treat the pets who were hospitalized. Dr. Robinson pulled her away from what she was doing so that she could help me. We hospitalized my dog and I left. When I came to pick up my dog the next afternoon the day shift was the same way; just too overworked. My poor dog was covered in his own urine and still had the same towel the girl from the night before had put in there with him and both bottles of meds were untouched but for the dose given the night before. This is ridiculous. Don't go here! Please! They don't have the time to properly care for your animals!

Took my cat to have her spayed here and I think they are fantastic! The staff were very friendly and helpful and took great care of my cat. Sent her home happy and with pain meds, and my cat has been doing wonderful. They have also been there to answer any questions I had and called me as soon as the surgery was done to let me know she was doing good. I just couldn't recommend them enough I think they were great!

IMHO, Dr Dotson there is a crook that tries to see how many people he can screw. He failed to diagnose my cat and then wanted to refer me to another one of their vets, Dr Robinson I think, to diagnose a common cat symptom, so they could charge me DOUBLE. I'm quite sure he's out to rip off the public for all he can. Karma has a nasty way of catching up to these crooks. There are better vets in town. I'd advise you to go anywhere but here, unless you have so much money that you don't mind being screwed out of a few hundred here and there.

This Vet is one big JOKE I will not be back that's for sure he just likes to run high $ test for everything