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EM
Emily M.

03/24/2020

Provided by YP.com

I came across a financial hardship and reached out to them to cancel because of this unforeseen issues financially. She had only attended one class. I paid 20 in a fee and I believe 52.00 for the month. They basically said sorry and that they weren't going to refund the money. They weren't even going to give back part of it. Don't say sorry and then say we are keeping your money. Most dance studios offer one class for free anyways to see if you want to attend. Now 72.00 is not going to make or break my situation but it shouldn't for them either. I just think its wrong business practice. I'm a reasonable person but these people have no compassion with me anyways. They said she could attend another class before this month was over, however you try telling a 5 year old that they can go to dance class, have them get excited about dance and then say just kidding cant afford it. That felt like a back hand to the face suggestion. NOT sure about everything else they got going on but they will for sure keep your money no matter what. Its just the principal of how they run their business.

More Business Info

BBB Rating
A+
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Hours
Regular Hours
Mon - Thu:
Extra Phones

Fax: 515-270-8297

Location
Village Square Shopping Ctr
AKA

Dance Vision LC

Other Emails

Categories
Square Dance Apparel, Dancing Supplies
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