Need a new roof or siding repair? Located in Joliet, IL, Mueller Roofing has been meeting the roofing and siding needs of south Chicagoland and Will County since 1960. Whether residential or commercial we have you covered! Our services include:
  • New construction
  • Roofing repairs and service
  • Siding
  • Seamless gutters
  • Tear-offs and re-roofing
  • Custom shingles
  • Cedar shakes
  • Flat roofs You don't need money down, and we are available on evenings, weekends and holidays for your convenience. We even have 24/7 emergency service available! We are fully insured, licensed and bonded for your peace of mind, and all work comes with a 10-year workmanship guarantee. Call Mueller Roofing today for a free estimate!
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    Reviews

    02/03/2015

    I had a horrible experience

    From my HORRIFIC EXPERIENCE, Mueller Roofing is not reliable not honorable and worse, they don’t seem to care. They do not return phone calls, they do not show up when scheduled and they do not honor their warranty.On Sept. 25, 2014 Adam from Mueller Roofing came to my home and gave me a written proposal for my gutters, downspouts and some flashing work I needed on my home in Evergreen Park. I asked him when they would be able to perform the work and Adam said they were available the second week in October. Two days later I called to notify them that I accepted their proposal and would like to get scheduled asap as I needed this done before winter set in. No one, including Phil, the owner, returned any of my numerous calls to get this job scheduled. Either they just don’t need the work, or they’re too lazy to be responsible.After much aggravation, I finally got scheduled for Oct. 10th at 9 am. I was up, dressed and waiting, watching out the window at the scheduled time. The operative work here proved to be WAITING. I wasted the entire day waiting for them to show up, but they never did. NO show! NO phone call! I was left sitting here not knowing what was going on and again no one returned my numerous phone calls. The next day I was out running errands and I came home at 12:45 to find them working on my home without ever having notified me! Then I found out they had shown up with the wrong materials and were missing downspouts I had contracted with them for. They did what they could and had to return another day…another nightmare AND their carelessness would come back to bite me in the ass, and wallet!A few weeks later when I had the gutters cleaned, I noticed that one of the downspouts was too short and water drains in at my foundation. Since Mueller has a written 10 year warranty on their work, I called. To my disbelief, I was informed there would be a $150.00 additional charge to fix what was clearly their mistake!!!!On researching reviews on them, this all appears to be their standard. After reading their many bad reviews, I am one of many left sitting stewing in my own anger. Mueller’s standard response on all the complaints is “miscommunication”. Do your research on this company before you hire them and get stuck sitting around waiting for workers that don’t show and don’t have the courtesy to call to let you know. It is impossible to speak with anyone within the company because you will only get their answering service.

    02/03/2015

    I had a horrible experience

    From my HORRIFIC EXPERIENCE, Mueller Roofing is not reliable not honorable and worse, they don’t seem to care. They do not return phone calls, they do not show up when scheduled and they do not honor their warranty.On Sept. 25, 2014 Adam from Mueller Roofing came to my home and gave me a written proposal for my gutters, downspouts and some flashing work I needed on my home in Evergreen Park. I asked him when they would be able to perform the work and Adam said they were available the second week in October. Two days later I called to notify them that I accepted their proposal and would like to get scheduled asap as I needed this done before winter set in. No one, including Phil, the owner, returned any of my numerous calls to get this job scheduled. Either they just don’t need the work, or they’re too lazy to be responsible.After much aggravation, I finally got scheduled for Oct. 10th at 9 am. I was up, dressed and waiting, watching out the window at the scheduled time. The operative work here proved to be WAITING. I wasted the entire day waiting for them to show up, but they never did. NO show! NO phone call! I was left sitting here not knowing what was going on and again no one returned my numerous phone calls. The next day I was out running errands and I came home at 12:45 to find them working on my home without ever having notified me! Then I found out they had shown up with the wrong materials and were missing downspouts I had contracted with them for. They did what they could and had to return another day…another nightmare AND their carelessness would come back to bite me in the ass, and wallet!A few weeks later when I had the gutters cleaned, I noticed that one of the downspouts was too short and water drains in at my foundation. Since Mueller has a written 10 year warranty on their work, I called. To my disbelief, I was informed there would be a $150.00 additional charge to fix what was clearly their mistake!!!!On researching reviews on them, this all appears to be their standard. After reading their many bad reviews, I am one of many left sitting stewing in my own anger. Mueller’s standard response on all the complaints is “miscommunication”. Do your research on this company before you hire them and get stuck sitting around waiting for workers that don’t show and don’t have the courtesy to call to let you know. It is impossible to speak with anyone within the company because you will only get their answering service.

    02/24/2011

    Do Not Recommend

    Mueller's end product is good - we had a new roof and gutters installed spring 2010 - but it's very difficult to get someone to come out to complete warranty work. It takes weekly phone calls over the course of at least a month before someone shows up - unless you tell them you think you have a new problem, then someone will show up within a week. Go with another roofing company that can do the job AND respond to follow-up calls.

    02/24/2011

    Do Not Recommend

    Mueller's end product is good - we had a new roof and gutters installed spring 2010 - but it's very difficult to get someone to come out to complete warranty work. It takes weekly phone calls over the course of at least a month before someone shows up - unless you tell them you think you have a new problem, then someone will show up within a week. Go with another roofing company that can do the job AND respond to follow-up calls.

    More Business Info

    The Area's Roofing Specialist.

    BBB Rating
    A+
    BBB Rating and Accreditation information may be delayed up to a week.
    BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

    BBB Rating and Accreditation information may be delayed up to a week.
    Hours
    Regular Hours
    Mon - Sun:
    Services/Products
    • Flashing
    • Roof Maintenance
    • Flat Roofs
    • Shakes
    • Foam Roofs
    • Asphalt Shingles
    Brands
    fascia
    Payment method
    mastercard, amex, discover, visa
    Social Links
    Categories
    Siding Contractors, Altering & Remodeling Contractors, General Contractors, Home Improvements, Roofing Contractors
    Other Information

    Services: Flashing, Roof Maintenance

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