Specialty Auto Care Inc.

Write a Review815-714-2254

OPEN NOW - Closes at 6:00pm

My mom had a flat around 5 PM on a Saturday night. She pulled into their parking lot and called me. Even though they don't do tires and were closing on a rainy Saturday evening, they pulled out a floor jack and an impact wrench and helped me change the tire AFTER CLOSING TIME! I offered cash and was told that it was okay. Great service and good people

I went in for a wheel alignment, the so called receptionist seemed to be an x-meth head or possibly still on some type of drug. I was told that i needed more than a wheel alignment & that it would be very expensive. My thought process was, well ok let's get er' done. All my information was taken, I was told i was going to get a call when they receive information from GM. Well I waited & waited--never got that call. I contacted them, still nothing--was told again that i would get a call. Well again, i waited & waited andddddd waited. Finally i contacted them AGAIN. The drug addict was very rude, no customer service skills what so ever, she in so many words told me to take my money & my business somewhere else--so i did!!. You would think a business would want to make money off of a customer, apparently not this place. To say the least, I do not recommend them and I would definately not ever waste my time nor my money on them...Say La Vie!!