Nuckles & Sons Plumbing Sewer Rooter & Septic Tank

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They installed the incorrect pump for my septic holding tank - after being told by the AR State plumbing inspector which pump to install (they still installed a cess pump not a grinder pump). The cess pump they installed cost $1300 when the grinder pump was only $500. 2 mos later the cess pump they installed burnt up because it was not the correct pump - warranty would not cover it because it had been incorrectly installed. When confronted their response was that their plumbing supply did not carry the correct grinder pump! They refuse to correct their mistake. I feel they did this because I am not a resident in Jonesboro where they're offices are located. Its a shame they would take advantage of a trusting single mother as myself and that they refuse to stand by their advertised quality and plumbing expertise. I would hate for anyone else to taken advantage of as I have been. They may be competent to do small indoor plumbing tasks and unclog a sink but I would not advise anyone to hire them for any techniques of septic systems. They not only lied, did a shoddy job, did not follow directions of the inspector but they price gouged me too. I would not recommend anyone hiring them. I am also suspicious as to who is running this company because it doesn't seem it is the original owner.

Kerry & Shawn, courtious and professional. Great job!

Great service!!!