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Suzy L.

08/21/2013

Provided by YP.com

Well here is my experience. 2 weeks ago I first came here and a gal name Bobbie did a great job so I rebooked for 2 weeks later. Same appointment time day and nail tech. I show up at 10 and come to find out the nail tech quit and they appearently rescheduled me with someone else and failed to phone me. I asked the gal at the front what they were willo g to do as I made my appointment 2 weeks ago and drive 35 min to get here. Her response was after looking at some notes that 1- no one phone me ( or should I say "she" ) as she was the one making the calls 2- they rescheduled my appointment to 10:45!!!! There was a nail tech who was ready to take me back and the gal in the front told her " no to wait". She was very condensending to her. Well the end result : they were not going to accomadate and I would have to wait til 10:45!!! Needless to say I do not have time for such silliness or lack of professionalism. I would not recommend this place as they are new and this is how they are treating customers.

claimed iconBusiness Response08/30/2013

I, as the owner of SNB "the gal at the front", am saddened by this client's experience. A rare mistake was unfortunately made during scheduling and the salon had her appointment set for 10:45. The error was realized when she arrived at 10:00. I made every effort to offer apologies because all 10:00 appointments were booked. Our earliest availability was 10:30 which she refused. The nail technician mentioned had a scheduled client due to arrive at any moment. She mistakenly thought Suzy was her client and approached her. I regret this mistake happened because we work very hard to ensure our clients enjoy quality nail care in a clean and comfortable environment. Appointment times are important to us as we respect and value customers time. As you can tell from other reviews, this type of mistake is rare. SNB was established over a year and half ago and has built a successful business due to our unwavering commitment to our clients.

This listing has been claimed by a business representative.
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djupiter528

07/03/2013

Provided by YP.com

Hands down the best nail salon in the Jupiter area, by far! I have recently relocated to Florida and I could not find a quality nail salon anywhere. Here I was given the best pedicure I have ever gotten and the plastic one-use liners are so sanitary and such a smart idea! The staff is very friendly and professional and ACTUALLY takes their time, unlike in many other nail salons. I have never felt rush or had to wait for an appointment, they actually follow their appointments!! Very very clean and relaxing environment. FIVE STARS!

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mrsdmr

10/24/2012

Provided by YP.com
great gel manicure. love the p...

great gel manicure. love the pedicures with the individual plastic liners! good prices. very clean. very professional staff. highly recommend.

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tereseternullo

06/01/2012

Provided by YP.com
I have found my new nail salon...

I have found my new nail salon! It was so nice to feel welcomed and appreciated! (And, to have English spoken.) Kelly and her staff are so friendly, professional and accommodating. I will be speading the word to all I know! Congratulations, Kelly, for fulfilling your dream and bringing a much needed service to the Jupiter area! All the best to the best! Terese

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lisaamusic

05/21/2012

Provided by YP.com
Very nice new nail salon. Owne...

Very nice new nail salon. Owner Kelly is very nice and friendly as well as the staff. It's clean, neat and the decor is awesome. They have black leather recliners to relax in while you are getting pampered! Plus, it's extra sanitary for your nails because they have a disposable liner for each foot tray.

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carlyc91

05/17/2012

Provided by YPmobile
The BEST Nail Salon!

I literally just walked out of this nail salon, and I was compelled to write a review about how nice it is! It's super clean and the service is awesome- Cristina and Michelle gave me and my mother great pedicures, and the owner, Kelly, was very sweet. I loved that the employees speak English- I could actually have a conversation with them.

The prices are good! I would highly recommend this place to anyone! I even forgot my iPhone on the chair and Michelle made sure I didn't leave without it! Great new place! I'll be coming back for sure!!

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aday

04/20/2012

Provided by YPmobile
love it!

I got a manicure/pedicure figured there new i'll try ahh it was wonderfull i loved the pedi linners they use very thoughtful and michele gives the best massage i literally fell asleep in the chair probably the best 34 dollars ive spent in a long time soo can't wait to go back

More Business Info

Hours
Regular Hours
Mon - Wed:
Thu:
Fri:
Sat:
SunClosed
Payment method
amex, discover, visa, master card
Location
At the SW corner of Indiantown & A1A
Category
Nail Salons
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