Red Roof Inn
5425 W Michigan Ave, Kalamazoo, MI 49009
Reviews
07/27/2015
Provided by YPmobileMy husband and I stayed here over this last weekend for two nights. Well the price was right compared to other hotels in the area, there were a few glitches we ran into. The first and foremost was that our room was not cleaned the second day we were there. We went to the hotel front desk and were told it should have been. The girl did not seem surprised however that it was not. We were tired and we ask for some clean towels of which they had very few. Secondly, this is a non-smoking property. Why then did my husband and I continuously have to walk through smoke? Everyone sat on the steps, on the hotel balcony, and in front of the doors smoking. You could not walk out your front door without walking through somebody's cigarette smoke. There needs to be a designated smoking area or no smoking on the property. A nonsmoker should not smell like smoke in a non smoking property. There was one small bar of soap for the whole stay. The light over our sink area did not work until the middle of the night where it came on all by itself. Most buttons on our TV remote did not work. The room was clean enough the first night. It was convenient and mostly quiet.
06/25/2012
Provided by YP.comWorst public relations I have EVER experienced. They have no respect for people with disabilities and the general manager yell at you from across the parking lot if they have a problem with you. You will more likely then not step in dog poopie if you walk around but do NOT feed birds here because they will yell at you because they are apparently anti bird and do not walk outside if you are male to smoke a cigarette without a shirt on because he will compare you to a stripper. They are being reported to the BBB for all of this because my mom is a member of the BBB and she has witnessed all of this so BEWARE about staying at this hotel!!!!! Take elderly, and handicapped people elsewhere because they WILL be treated like a piece of crap!!!
More Business Info
- Hours
- Regular Hours
MONDAY-SUNDAY
- Extra Phones
Fax: 269-375-7533
TollFree: 800-733-7663
Phone: 269-200-2030
- Brands
- Free Wireless Internet (WiFi), Pets Stay Free, Airport Within 20 Miles, Free Parking, Internet Connection, ADA Accessible Rooms, Mini-Refrigerators, Restaurant Within 1 Mile, In-room Safes, Microwaves, Free Newspaper, ADA Accessible Parking, Long Distance Access, Faxing Incoming (Fee), Faxing Outgoing (Fee), WakeUp Calls, and Copy Service., Red Roof Inns
- Payment method
- company card, debit
- AKA
Red Roof Inn Kalamazoo West Western Michigan U
Red Roof Inn Kalamazoo West - Western Michigan Univ.
- Other Links
- Categories
- Motels, Hotels, Lodging