U Name IT Car Care
7132 Leavenworth Rd, Kansas City, KS 66109
Reviews
08/04/2015
Provided by YP.comMy husband and I were looking for a reputable repair shop/mechanic when our friends recommended U Name it Car Care. We had a Dodge Durango that we had taken to the Dodge dealership for the same issue 3 years in a row which was very expensive! Needless to say we were very frustrated. After meeting the owner of U Name It Car Care, we were instantly at ease. He was very thorough with his evaluation of the car. He was prompt in contacting us and gave a detailed breakdown of his analysis. We got our car back within 2 days. He was very honest. We paid $1000 less than what the dealership was trying to charge us. Since then we have not had any issues with it all. We were so confident in his
work that we took my mother's car to him recently. I would highly recommend U Name it Car Care auto repair shop!
thank you for the review we value you as a customer and will continue to exceed your expectations.
08/06/2014
Provided by YP.comI WISH WE COULD DO NO STARS!!! We bought a Dodge Durango from this guy. The whole deal was shady. He claimed it was his personal vehicle but the name on the title was different. He claimed to have fixed a few things for me and they were still not completed to satisfaction when we picked it up. ON THE WAY HOME all kinds of lights and warnings came on. We ended up having to take it to 3 different mechanics and spend 2000.00 on it! And we were told that the warning lights had been reset! After contacting him he only agreed to refund us a portion of the cost of parts because "we should have returned it to his shop" ARE YOU KIDDING ME??? He couldn't fix the minor stuff and we were supposed to return it (over an hour away) MULTIPLE times to fix numerous things?? AND TRUST HIM?? and by the way... we have seen nothing of the minimal 400.00 he agreed to pay and he is not returning any phone calls or messages. The whole deal was shady and we should have walked away. When I google his name it is attached to several car ads but the name he signed to the bill of sale is connected to an entirely different person and business... BUYER BEWARE!!!!
We are VERY VERY sorry that you had a horrible experience here and that it took so long to respond, but i was just made aware of the situation. The individual did not represent the company but acted on his own behalf. Such behavior is not tolerated in any shape form or fashion and will be corrected as soon as we are made aware. As of right now we are primarily an auto repair and auto body shop, but when we do sell a vehicle we go over it with a fine tooth comb and repair any concerns. We are now under new management and staff, all with more than 15 years of experience. We strive to make each customer a happy member of our family. We are strongly committed to quality, service and your satisfaction. We offer our repair customers a 12 month/ 12,000 mile nationwide warranty and free roadside assistance. As a family run shop we are able to offer this due to the fact that we only employ A.S.E Certified technicians and service consultants, who are committed to providing the highest level of service to make sure the vehicle is repaired right the first time and our customer has a pleasurable experience in a unpleasant situation. If we do hire someone that is not A.S.E. Certified we work with that person to get them certified. I wish you didn't live so far away, so i could try to make this irresponsible incident up to you. Please give me a call and a chance to earn back your business. With apologies, Shane Crawley, General Manager
More Business Info
U NAME IT, WE GET IT DONE
- Hours
- Regular Hours
Mon - Sat: Sun Closed - Extra Phones
MobilePhone: 913-999-2506
- Payment method
- all major credit cards, debit, insurance, visa, mastercard, amex, discover, jcb, company card
- Accreditation
A.S.E
- Categories
- Automobile Customizing, Alternators & Generators-Automotive Repairing, Auto Engine Rebuilding, Auto Oil & Lube, Auto Transmission, Automobile Air Conditioning Equipment-Service & Repair, Automobile Body Repairing & Painting, Automobile Diagnostic Service, Automobile Electric Service, Brake Repair, Emission Repair-Automobile & Truck, Fuel Injection Repair, Glass Coating & Tinting, Radiators Automotive Sales & Service, Wheels-Aligning & Balancing, Window Tinting