Auto Start USA

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CLOSED NOW - Opens at 9:00am

He did a great job explaining everything and worked great with me thank you very much

Anthony street

Me and my wife are 3× customer with vivion Autostart. Jameshia was very helpful as always. We choose Autostart

George was very friendly and accommodating. I was at ease, and that's a first in a dealership.
Come check them out.....

Staff was friendly and incredibly helpful! Store was very clean and welcoming. It was such an easy and quick process.

They are very professional AND friendly. They helped me get into a car when no one else would. A Plus. I would recommend to my friends and plan to get my next car here as well.

This is my husband's statement who went to get our tags(since we are leasing). When I talked to Paul(the manger on duty), told there was nothing to be done.



We leased a vehicle from AutoStart USA on Vivion Rd in Kansas City, MO in January. AutoStart is supposed to pay the tags and taxes as part of the lease. Repeatedly my wife was told we would receive our tags before the 30 day temp tag expired. After I made our payment, I was told the tags were being picked up and would be in the store in two hours. This was on a Saturday. I come back three hours later and no tags. I asked what happened. I was told that the line at the DMV was too long and they didn’t want to wait, so they just dropped the paperwork off to be processed and tags may be ready Monday. I will now be driving around on an expired temp tag. We were told if we get pulled over by the police, that AutoStart would pay for the ticket but they wouldn’t put that in writing. We weren’t too happy with our salesman when we leased the vehicle because he was lazy and didn’t do his job, but now I see where he gets it. The entire store is lazy. Because a person was lazy and didn’t want to wait in line at the DMV and DO THEIR JOB, we have to drive with expired tags. That is not right. I’m not saying this about all AutoStart stores, just the one on Vivion Rd in Kansas City, MO.

Avoid this place like the plaque. They sold us a 2004 Chev Malibu w/ full drive-train warranty. The car broke down last week after only 3 months. The mechanics of AutoStart USA removed the oil-change sticker from the front window and tried to accuse us of not maintaining the oil properly -so as not to honor the warranty. Now, they've tried to charge us another $2400 to change the motor. Both Sarah and Katie of the front office were very rude and unprofessional. After confirming our last oil change w/ Meineke 6 weeks ago, we have now filed a lawsuit through small claims court for the $2000 down payment and all payments between. Moreover, this company has multiple complaints thru the BBB. Simply, this is a shady operation w/ less than questionable ethics. BAD BUSINESS!

DO NOT BUY A CAR FROM THESE PEOPLE!!