Factory Direct Appliance

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CLOSED NOW - Opens at 10:00am

Although the employees all seem friendly, it has taken over two months to fix my dishwasher. The dishwasher was less than a year old and stopped working properly. Now they are telling me it will be an additional month before they can fix it, due to technicians making their own schedules; despite the fact that the technician who came to my house (5 times ) said they would rush the part and fix it ASAP no problem, since I've been waiting so long. I will never use this company in the future. What's the point in having an appliance when it has been out of commission for at least a quater of the year already. Poor customer service for this company in regards to timely repairs.