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Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.

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Reviews

anonymous

01/07/2012

Provided by Superpages

I took my Honda CRV in to Firestone at 13620 Washington St in KCMO for an alignment service on January 7, 2012 in the afternoon. My alignment was delivered as promised; however, when I picked up my car, the entire driver's side of the vehicle was splattered with a greasy oil from front to back. This condition was noticeable from 20 to 30 ft away. I knew that the incident happened at Firestone as I just picked the vehicle up at the Honda dealership 6 miles away, where the vehicle had been washed and I had a chance to walk around and view the CRV in broad daylight, before I drove off. The oil was nothing that could be missed and was easily visible from 30 to 50 ft away. I approached the Service Advisor Mike about the issue and asked for resolution. I explained the situation, and showed Mike the greasy oil on the vehicle. Mike spent about 10 mins talking to the service techs while I waited in the customer lounge. Mike's position was that Firestone could not have possibly splattered my ca

More Business Info

Whatever You Drive, Drive A Firestone

Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

Fax: 816-943-6618

Call Us: 800-997-9115

TollFree: 800-997-9115

Services/Products
Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
Brands
Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
Payment method
discover, visa, master card, amex
Neighborhood
Martin City
Other Link

https://local.firestonecompleteautocare.com/missouri/kansas-city/13620-washington-st/

Social Links
Categories
Auto Repair & Service, Auto Oil & Lube, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
Other Information

Emergency Service: No

Express Maintenance: Yes

Fleet Services: No

Free Estimates: Yes

Parts Available: No

Rental Cars Available: No

Road Side Assistance: No

Shuttle Service: No

Towing: No

Wi-Fi: No

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