Kansas City Pediatrics

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This is, by far, the worst pediatric office I have ever been to in my life. The most unorganized, incompetent staff I have ever encountered. The billing department? Non existent. There is something shady going on there. We had issues with billing OVER A YEAR AGO and left over 5 messages on the billing answering machine (because no one ever ever answers) and not one call has been returned. You ask about billing at the front desk and they give you some non descriptive answer they are reading from a script. The past year we have paid thousands out of pocket that should have been covered by our insurance due to their department never correcting mistakes or contacting us back. We scheduled our children's 2 and 5 year old appointment months ago, and this morning, 30 minutes before our appointment (after multiple confirmation calls and texts over the past week) they called to say our oldest couldn't get her physical until next week and our youngest didnt need a 2 year old appointment because he was up to date on shots. They don't need to see if he's meeting developmental milestones? Nothing? Crazy to me. Loved the 30 minute heads up since no one bothered to tell us this when we scheduled the appointments in the first place. Avoid this office at all costs!!

Such a great place! All nurses and providers are wonderful!!! I would recommend then to anyone! My kids love going to see the magic tricks done by Dattel!!

If no stars were an option that is what you would see here. I honestly do not understand how the other two reviews could be about the same clinic. They do seem suspiciously alike though so maybe it's a paid review. So to the point. I just walked out of this office after waiting for two hours with my daughter for her yearly. I am a medical professional so I have a complete understanding of how a doctors office runs. I understand that sometimes a wait is necessary. However, I do expect to see the doctor for more than five minutes after such a wait. I do not exaggerate when I say Dr. Datell was in the room with us for no more than five minutes. No apology for our wait and no answers to any questions as the other reviewers had the privilege of experiencing. For the past two or three years at LEAST every visit to this clinic has left me frustrated and some times in tears but I continued to give them the benefit of the doubt and forgave. We will never return to this clinic again.

love dattel!! everyone here is great!! dattel takes his time with all of his patients. makes sure that you have the answers to your questions!