Miles of Exotics

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CLOSED NOW - Opens at 10:00am

About 3 weeks ago, my family and I went to check out this store. It looked promising, with hedgehog food and snacks available. We noticed that they had a sign that stated they do small animal nail trims and boarding. We asked about it, told them we had a hedgie, and they said it was fine. Fast forward to today, when I take my hedgie in for a $10 nail trim. I was told by two people that they don't do that. This place has now lost our business on hedgie food, snacks, nail trims, and boarding. I didn't even ask today if they still would board him, as I was not happy. They simply have lost our business.

A very unethical business person, do not buy from him. My sister and I were sold two blue tongue skinks and both had mites. My sister's was completely infested with mites and is now dead after less than two months. She talked to the owner and he doesn't give a lizards behind that he sold a sick lizard for premium prices that died from his unethical practices. We were assured that these lizards were captive bred when we purchased them but he later admitted that they were shipped in from Indonesia and anyone who is aware of these practices knows the horrible conditions these living being are subjected to in order to be introduced into the pet trade here in America. This guy doesn't care, he is only concerned with profits and not the wellbeing of the animals he sells. He lied to pacify her when she called. I was skeptical that he would do anything ethical due to his defensive nature but I gave it time but now months later he is ignoring her calls after he said he would replace the sick lizard that he sold her. Furthermore I specifically asked if these lizards were captive bred and if they were the same species, since we were interested in breeding, and were assured that they were both captive bred and the same species. Both accounts turned out to be completely false as both were shipped from Indonesia and were two completely separate species. These guys don't even know what they are selling. I previously held this establishment in high esteem as the best reptile place in KC and trusted them to purchase animals from but I will never spend another dime in this unethical store and if you care about animals being treated properly then you won't spend another dime their either. BEWARE you may be bring home parasites with your purchase.

Not a review...

Robin it takes a few days of soaking rinsing soaking and rinsing to get the drift wood clean.

Depending on the size of your drift wood you will need a bucket to do this in. It is well worth the hassle.



Also Miles of Exotics is a great place. For the most part the people are very knowledgeable, and friendly. Unlike other pet stores the employees here enjoy what they do.

Don't buy from MILES OF EXOTICS PET SUPPLIES across the street from metro north.

I was there a week ago. Spent $100. One item I bought was a $30 piece of driftwood for the fish tank. I asked very specific questions of instructions on the wood.

That night I followed their rinsing instructions, placed the wood in the tank. Over night it turned my clean fresh water into dingy brown lurky water. I immediately removed the wood.

When I was at the store today, 6 days later, I showed photos and explained what happened. Brought the wood in and receipt, and asked for a refund.

I was also going to spend another $50 on fish.

The employees (three of them including a "manager" refused to refund the $30..... because I had put the wood in my fish tank.

Really???? And of course i was not told these return policies when spending $100 last week.

So I won't be back. And u should be weary of buying from them.

Love this place

I went in with an interest in getting African cichlids (a step up from community fish) and one of the employees there took the time with genuine interest to educate me on all the types of cichlids after prompting me with questions. All the staff were very knowledgeable and were passionate about their animals! Never will I go to another pet store!

last week i bought some items there a filter and heater I was told to keep the boxes in case i wanted or needed to return them I go in today and they won't honor what she said day of purchace is 8-30 not even two weeks

We bought a guinea pig and a floppy eared bunny, and was very pleased with the service we received from the staff there. They do a very good job taking care of their customers!!!

Great, friendly and helpful staff !! We found all of the fish tank supplies that we needed and were treated like we were the only ones in the store even though they were busy. We will return for all of our pet needs.

Great, friendly and helpful staff. They answered all of our questions and treated us like we were the only ones in the store (even though they were busy). Wonderful selection of fish for our tank. We will return for all of our pet needs.