Papa Johns Pizza

Write a Review816-822-1212

CLOSED NOW - Opens at 10:00am

Do not patronize this business. Personnel rude and unprofessional. My wife and I called to order pizza and we were talked to as though were stupid for asking questions as we placed our order Then we were told they did not deliver in our area. After we informed the man they had delivered to our address on several previous occasions, the man simply hung up the phone. We called back thinking maybe we had simply lost the connection. When the man answered again, we informed him of the "suspected lost connection" and, without a word, the placed our call on hold and never returned to line. Finally, After 20 minutes we hung up and called Pizza. WILL NEVER PATRONIZE PAPA JOHNS AGAIN, at least this location.

The customer service rep who took our order over the phone was rude, refused to take our order from a cell phone number, and hung up on me all three times I tried to find out the reasoning behind her refusal to take the order and statement that we "would not be getting a pizza from her." When I asked for a manager I was told there is no manager and was hung up on, again. My son lost his cell phone, we had to use mine, and her reason was that the name on the phone didn't match the person who would be paying for the pizza, even though I was there at the address with him. I will not be subjected to this kind of treatment at any establishment whose main goal should always be customer service, and problems or attitudes left at home that do not reflect a reputable business. When I drove up to the store, she showed obviuos disgust, made a motion for me to use a phone to call her manager, I'm assuming, through her locked door, but hung up when she heard my voice. I would not recommend this praticular address to anyone unless some personel changes are made.