PetSmart
8500 N Evanston Ave, Kansas City, MO 64157
Reviews
03/13/2016
Provided by YP.comCalled to see about having 2 dogs get their nails trimmed. They said they could and to bring them on it. I asked a family member to come along for assistance and when we arrived we were told that they could not trim their nails as the information the animal hospital has on them is not tied into their system and that hospital/clinic was already closed for the day. So, a wasted hour long trip and had I been told this on the phone before coming, I would have had the information to them. The most disappointing and upsetting was that there were 7 or 8 girls standing there doing nothing and as we walked out, several of them were laughing due to the situation. Very, very unprofessional!!! Will tell everyone about their lack of training and unprofessional customer service relations.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Brands
- Nutro
- Payment method
- discover, amex, master card, visa, cash, check, debit, paypal
- Neighborhood
- Northland
- Other Links
- Categories
- Pet Stores, Aquariums & Aquarium Supplies, Birds & Bird Supplies, Dog Training, Pet Food, Pet Grooming, Pet Services, Pet Training, Tropical Fish