The Cape at Grand Harbor
24758 Grand Harbor Dr, Katy, TX 77494
Reviews
08/20/2014
Provided by YP.comI was one of the first to move into these new apartments and things started out OK. I submitted my list of items that needed to be fixed in my apartment and NOTHING was ever corrected. I was never given a copy of my lease after I had signed. I had to specifically ask for a copy (even though in their contract it states they are to provide me a copy upon signing) months later. I knew that I would not be renewing my lease and spoke with the assistant manager about the options I had for going month to month. I was told that up until the end of my lease I had to give 60 days notice, after my lease was officially up, I only was required to provide 30 days. I began planning for the 30 days notice and had everything aligned for my move (I had just closed on a house). I submitted my 30 days notice and was notified the next day that this would not suffice; 60 days notice still had to be given because the contract renewed each month. If it renewed each month still I don't understand WHY I would have to pay market value + $200 for my monthly rate. Of course the assistant manager that I spoke with was no longer at the location (how convenient) and I was left to deal with the manager - who is *very* rude. I went to her manager at corporate and complained as well. None willing to work with me....whatever you do make sure you have IN WRITING anything these people tell you or else you will be sorry. I was told many lies, the manager was not willing to help me or take responsibility for her company. They use to have a Facebook page and several negative reviews were being published; they've since removed the FB page all together. Ha! Save yourself the headache, anxiety and stress and look elsewhere!
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Payment method
- all major credit cards, mastercard, visa, check, discover, amex, debit
- Other Link
https://venterraliving.com/apartments/the-cape-at-grand-harbor
- Categories
- Apartments, Apartment Finder & Rental Service
- Other Information
Parking: Lot, On Site, Self, Free
Wheelchair Accessible: Yes