Massage Envy - Keizer

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CLOSED NOW - Opens at 8:00am

Never ever join M.E. Keizer. You won't be able to ever book the massages that you pay for with your dues. You may be cancelled with no notice, you won't be able to request a female MT or an evening, and even if your schedule is entirely flexible you won't be able to get in for 3 months. How do you ever use up your massages if you have already accumulated 4 before you can get in for one? If you cancel you lose them all (because their contract says you only have 30 days to use up any remaining massages...but of course, you can't get in for a single one within 30 days). YOU WILL WASTE MANY MANY DOLLARS ON UNUSED MASSAGES HERE.

My experience with massage envy was not what I had expected. My therapist smelled of cigarettes. The receptionist had a terrible attitude and did not have my appointment on file after verifying it days before. I asked to speak to a member of management. She was 20 or so minutes over her lunch according to the receptionist who said she would be back at 1:00pm or so. She did not return until nearly 1:30pm. Finally she returned, did not manage to find my appointment on file. I than got her name. "Holly Birkett" who than finally got me in. But did not seem concerned about my nearly hour wait. I guess things at the Keizer branch are not exactly professional. I wont be going back. Not to bash the company but I felt like I was not a priority and upon reviewing other customers complaints. It would appear they we're not either. Not to mention a Massage Envy employee in a ford truck was smoking a cigarette in the parking lot with his work uniform on ( Parked directly next to me. ) As a non smoker i found the smell to be disgusting and felt like i walked out smelling like an ash tray had massaged me. I cannot believe they allow their employees to smoke. Not to mention IN THE WORK UNIFORM! go at your own risk, and expect unprofessional staff, and employees. I'll take my $49.00 else where. I would recommend the owner to reassess his management in this branch. She appears to have a " I don't give a crap attitude. " If this paragraph seems too harsh to be true, i would recommend visiting this branch for a massage.

Yours Truly

- Ivan