Hair Salon
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Reviews

FF
Faith F.

03/17/2015

Provided by YP.com

I have been coming to Kess Salon on and off since it opened five years ago. I used to really enjoy it and recommend it to others. Unfortunately, after recent events I will never go back. The past couple of visits I have had HORRIBLE experiences with Renee Richardson. This review pertains to her specifically. I went in for highlights recently and came out with the most AWFUL, inconsistent, streaks in my hair. The "highlights" were painted in a harsh, blunt, horizontal line about three inches down from my part on both sides. That is definitely not the look I was wanting. In addition to the harsh lines, the color of the "highlights" ranged from either a coppery-orange shade to a bleach blonde shade despite me asking for the highlights to be strictly caramel. Renee blamed the wretched turnout on the fact that I have had highlights previously, but that was TWO years ago. There's no way that highlights I had TWO YEARS ago caused the botched hair job she did. I have dyed my hair one, solid color about once a month every month in the two years since my last highlights and have never seen signs of the old highlights "peeking" through, so I am not buying that sorry excuse. I am furious to have lost so much money on this coloring job. Not to mention I am incredibly embarrassed to walk around with this mess on my head.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
MonClosed
Tue - Sat:
SunClosed
Services/Products
  • Everything hair
  • Matrix products
Brands
paul mitchell
Payment method
all major credit cards, mastercard, amex, discover, cash, check, visa
Amenities
Haircuts for all ages, hair color, relaxers, waxing
Categories
Beauty Salons, Hair Stylists, Hair Supplies & Accessories
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