GKG Fulfillment

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Purchased 3 massage chairs of various condition from them (the location in IL). Only 1 chair matched their description. 1 was bad right out of the box new. Another had more issues than described. No warranty was provided but I was assured I would not have any initial problems with the new chair and no additional initial issues with the used one. This turned out to be false. The business had no interest of even discussing the issues, let alone reaching any reasonable resolution. I decided to swallow the repair bill of the used chair) and I made arrangements to solve a $300 dollar problem with the new chair myself and asked for only $100 from them total. Considering I spent $2200 with them. This was beyond reasonable. They are ignoring me now. Seems $100 is more important than their business reputation. Since it is my family member that suffered for this, I plan to add posts to google reviews among others, and make further collection attempts. I am plenty motivated.