Uniform Source

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Wife order patched for my daughters uniform here every year very satisfied price very good work will shop

Disappointing. Having made a purchase for my Sis in law on Saturday & returning the skirt that ended up not fitting on Monday.The store refund rules are; If items are returned within 14 days a full refund is compensated and after 14 days its store credit. I had paid with cash, the cashier ignores that and emphasizes in suggestion giving me two options to hand her my credit card for the refund or to get store credit. Being puzzled as to why those are the only options offered, she calls her manager; Apparently the cashier was thinking there wouldnt be enough money in the register to complete the return-All of which could have been communicated, understood and let them figure out what could be done. Instead of making me try to sacrifice my valid refund for their convenience

I placed an order in October and still have yet to receive my order. No phone call at all. I finally called last week and was told that my order was still not in. Still confused why I HAD to call them.

Customer service sucks!!!!!!!

HORRIBLE SERVICE! First, I placed an order for two shirts and a jumper with embroidery. I was told it would take two weeks to complete. I called a week and a half later to make sure everything would be ready on time and was told it would be another two or three weeks! No phone call from them, nothing! So I had to go with the heat press. That evening when I was taking out a peter pan blouse I bought, I saw that it was the wrong size. Although it was an extra small, it was not a child's XS. My husband went to take it back the next day and exchange it for the right size. They gave him the hardest time. They acted like we didn't purchase the shirt from them although it was in the original packaging. He called me and I pulled out the receipt and gave the cashier the ticket#. I was livid! It was a freaking exchange! They literally sat there giving my husband the blues on an exchange of a shirt that had never been worn. Thankfully my daughter's school uses another uniform store. I am extremely disappointed in the poor customer service I received and no intentions of EVER using them again! If I could them then -1 stars I would. OH, and the store is dingy and crowded. There are definitely nicer, more well-lit uniform stores in the Atlanta area.

this business deserves less than 1 star, for their bad customer service. Employees there lack people skills. My experience: we bought one jumper for my daughter and one weke after the first wash, it was damaged. I took it to the store and blamed my daughter for not taking care of it properly. After some back and forth, I decided to take it to a taylor to fix it and put a claim in my amex. Amex was on my side, since they sold a damaged product and gave me credit for the cost of the jumper. Amex never heard back from the store on the claim. I rather go to other stores instead of the Alpharetta one. It is not worth the headache and the mistreatment from them, specially if it is a store for CHILDREN wear, we should not be going through this, no parent should be going through this. I will be buying from the store in Kennesaw, hopefully there is better service there.

I have had the best uniform shopping experiences with uniform source over the past couple of months. I have ordered both online and visted the store. My Items were always in stock or deliverd when promised. The employees are always friendly and knowledgeable. At one time my school tried using a person that had a in home embroidery business and It was a complete disaster. They could never keep up with the demand and they never had enough product in stock. Uniform source has a 3000 square foot building packed with inventory and 19 heads of embroidery equipment I never have had to wait long for my items.

After reading these reviews I had to post something. This store is awesome they really care about their customers. Unlike the big companies out their that just want your money. This is a family oriented company that treat their customer the same. I had a problem with my son growing out of his pants before school even started , No problem they exchanged my pants without any questions. Sure they have a return policy if they took back cloths that have already been loged all the time they would go out of business who wants to pay cloths with logos already on them. especially if its not your child's school. The Bottom line is this company cares and appreciates its customers. I wouldn't shop anywhere else for my children uniforms.

WORST store! I went to purchase the uniform for my child and BEFORE paying I was told it would take 2 weeks for me to receive it. It has passed FOUR weeks (and my child already started school!!) and I still did NOT receive her uniform. My husband went to the store and was told we would receive it by the end of the week. The week passed and now we were told they do not know WHEN they will be getting the piece that we PAID FOR. DO NOT purchase from this store.

*NOW UNIFORM SOURCE*



I have been nothing but dissatisfied with this company. The school my son goes to just switched to this store and I wish they would go back to the old company. First I go to the store, it is little, crowded, and not enough people there to help. I could not find anything I needed and it was too chaotic to try and get help. I really just wanted to see how the sizes run so I was not too disappointed. I go home on their website to place my order, and according to their website "in stock items will be ready in a week, if not ready in two weeks call." Well needless to say three weeks and several calls later my items are still not ready and school starts in 4 days. And yes the items I ordered were in stock according to their website and my call to the store to check on the status of my order.

I have had the worse experience with Uniform Depot in Kenensaw. I have a 2 year old that is required to wear uniforms and when we went in there, we were told they did not sell them in his size so we purchased the smalles size that they had with the intention of shrinking them as much as possible. When I got home, I noticed that one of the shirts that they sold me was a 2T, which is what I needed. We went back up there and we returned the bigger shirts (after having to tell my situation to everybody, including the boss). They informed me that they would have to order the shirts but that it should not take long to get them in. It h as been 2 weeks now and I cannot get ANYBODY to answer the phone or return a voice mail. I have called them no less than 50 times and since I do not live or work near this place of business I would like to know if my order has come in before driving out there. DO NOT use this place if you need a special size or have to oder something...We will be shopping at Buckhead Uniforms from now on!