RideNow Powersports Tri-Cities

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Bought a 2017 rzr 4 1000, sales staff was helpful and got a good price with end of year rebates. Then it turns out it was missing the drivers side door. Finally got it yesterday after almost a full month of waiting and promises that it will be there next week. It was purchased 12/30/17, got the door 1/24/17. We went in about about two weeks after it was purchased and was promised by the manager that he would give us a drive belt for our trouble. Go to pick it up and they won't hand over the belt. I've purchased 2 quads and now this RZR at this store in the past 3 years, 1 quad and the RZR this past year. I've also purchased several helmets, pants, jersey's, gloves, oil, filters, and flags there as well. All in all north of $30,000, most in the machines. I hope they understand the true cost of that belt as I will never set foot in that store for anything ever again. I'd like to point out that I have 4 children ranging in age from 2 up to 15, that's a lot of accessories and gear I would have bought there. My wife and I were lied to straight to our faces. I can't recommend Ride Now in Kennewick to anyone. Go to Don Johnson Sales in Walla Walla. It's worth the hour drive. Here's their website. http://www.thetrailerplace.com/

first time i went there i walked in and started looking for something.After half an hour someone finaly said can i help you. HORRIBLE service. went to go pay for it and the lady wouldnt even smile or say thank you. The second and LAST time i went i asked them a question on something i read. The guy acted like he was a know it all saying only this and i know because i help write it. He was saying i was lying when i read it 5 minutes ago! A hole people working there and over priced 110 an hour give me a break