Sears Optical
Write a Review 509-736-0733

1321 N Columbia Center Blvd Ste 455, Kennewick, WA 99336

Since opening 50 years ago, Sears Optical has been improving eye care by helping families see better and look great. Everything you love about Sears is what you'll find at Sears Optical - professional service, stylish selections of eyeglasses and contacts, quality and great value. Every purchase comes with the Sears promise of Satisfaction Guaranteed or Your Money Back. You can find over 700 locations in North America.! No matter where you live in the U.S., you should find a Sears Optical Center close by, and not just inside Sears! At Sears Optical, we make it easy. Thorough eye exams are available from more than 890 independent or employed Doctors of Optometry. When you see the eye doctor at or next to your nearest Sears Optical, you'll have the peace of mind knowing that you're seeing a professional who has a deep concern for your vision. Sears Optical understands the importance of good vision. That's why we offer a broad spectrum of eye care and eyewear solutions for every lifestyle - from contact lenses to affordable designer eyeglasses, including hundreds of frames to choose from. We offer the latest in lens technology, trained opticians who'll make sure your new eyewear fits just right, contact lenses available online and at select locations, and accessories such as reading glasses, eyewear cases, eyeglass chains, and cleaning products to make wearing and caring for your glasses as easy as possible.

Reviews

meeee19391

01/11/2012

Provided by YPmobile

Eye exam

Was a good experience I will be going next year like the doc told me, thank you

shellymiami

11/22/2011

Provided by YP.com

Has been a pleasure, you must ...

Has been a pleasure, you must see for yourself. I went to the optical just to look at frames, ended up the following day to get an exam. Dr. Matthew Chrycy gave a complete exam and explained everything; which I've been giving many referrals for. surpassed my expectations, once again thank you for everything

miamigirl12

09/18/2011

Provided by YP.com

Sears Optical Coral Gables is ...

Sears Optical Coral Gables is bad news. Zero star if I could.

. Dr. Matthew Chrycy knew that my husband and I were there for a regular annual exam, as covered by our Aetna insurance. He pulled up the Aetna screen and showed us that we were frozen for some reason.

I called Aetna on the Sears fax phone since I did not have cell service in there. Aetna said we had a zero dollar copay and gave us the authorization numbers. the receptionist pulled up the Aetna info on her screen and she agreed it was a zero dollar copay.

I gave Dr. Chrycy the authorization numbers and he conducted exams for both of us. At no time did he tell either my husband or I explicitly that he was doing anything outside a regular annual eye exam.

He said, well, my assistant is not here so I'll leave these authorization numbers for her to process.

That week she called and said we had a SIXTY dollar copay (30 each). We specifically went to Sears, trusting them, so we could use our benefits and have the zero copay. She said the doctor told us he was doing a special eye exam. She was not there and we told her he did not tell us that. She said we just didn't want to pay the 60. Not so. We were never advised nor did we agree to any extra services.

The assistant told my husband, "I can't get in the middle of this." What does that mean, we have to go in and have a discussion on our own valuable time again with the doctor on information he already had and that he chose to bill us for services not requested?

I don't care if it's 6, 60, 600, or 6,000. You don't charge any amount to patients who come specifically to you for their annual eye exam and the receptionist has your benefits up and it says zero copay, and your insurance has told you 3 times it's a zero copay.

The receptionist was kind and helpful. We will never go to Sears Optical again after this.