USA Brake & Auto Repair
3809 W Clearwater Ave, Kennewick, WA 99336
Reviews
08/30/2012
Provided by YP.comMakes us feel like family as do the rest of his staff. We'll keep comning back.
08/23/2016
Provided by YP.comThis is an absolute great place to take a vehicle you love to! My wife and I have an old 1990 Chevrolet Pickup that belonged to my parents before their passing. This place takes good care of this old truck and makes us feel so good every time we go there! Thanks Mirko!!!
08/09/2016
Provided by YP.comOften we speak of the 'Good Old Days' .. and pine for the helpfulness that a small hometown community provided, such as service stations and corner markets. We have found such service with USA Brake and Auto. Over the past years, our family has relied on Mirko and his crew - knowing before we did of wearing parts.
Working with them over the past years, I have come to trust when they speak of dangers. Last month I took our aging van in for an oil change, and they mentioned that the steering rods were going out, and should be looked at. I had a family vacation planned, and couldn't take it in for repair until afterwards. But took the van in as soon as I returned.
They were able to quickly fit us in, and replace the parts. Today Mirko talked to us about the parts, and showed us where they were and why they needed to be replaced.
Our family has brought numerous vehicles into USA Brake and Auto, with trust in their honesty, skills and workmanship and recommend them for quality service.
11/30/2012
Provided by YP.comI rate this business a one star rating only because i have attempted three times to get my vehicle looked by them. And every single time (within 2 weeks) i have been shot down. They close at 5pm during the week. Yet they can't take anybody in at 2pm. My last attempt was at 10am. And they said it will be a 3 to 4 hour wait. Either they are very slow at what they do or don't have enought people to run their business effeciently. Also, they aren't even willing to give me options to work with me. So their customer service lacks one important piece, and that's "doing the right thing for the customer". I know if it was my shop and someone has come by 3 times and i couldn't offer service at that time, i know that i need to do something to take care of a potential life customer. Well this customer is not driving up to USA brakes nor will my friends and family.
11/09/2012
Provided by YP.comIt's great to still find a place that takes your car in and works on it while you wait. Some car problems take longer, but most of mine have usually been in-&-out stuff. I appreciate that. Always good service @ USA Brake & Auto Repair!
11/07/2012
Provided by YP.comBest service and repair shop in the Tri-City area! They are upfront, honest and accurate.
11/02/2012
Provided by YP.comConsistency is evident. I always know what to expect, courteous, helpful attention to my car service needs or concerns. Very honest and fair. Excellent!
10/30/2012
Provided by YP.comThis was the first shop I have been to that actually writes a date on the oil filter!
10/25/2012
Provided by YP.comI am totally satisfied with USA Brake. I have been a customer for a few years and have not found in this area. Just the best.
09/27/2012
Provided by YP.comI do feel I'm treated as a member of the family. Good work with diagnosis and fixing the switch problem.
09/06/2012
Provided by YP.comA friendly greeting, prompt service, good people.
08/27/2012
Provided by YP.comHave been coming here for several years and have never had a problem with the service I receive.
08/15/2012
Provided by YP.comI came in near the end of the day; I was leaving for a trip the next day. The team went ahead and did my service work, even though they were getting ready to quit for the day. I appreciated their customer service.
07/25/2012
Provided by YP.comI never write reviews, but after the service I received from this business I felt it was extremely necessary. I've been around the world and met lot's of different people, receieved many different types of business and customer service. I have to say I went in here thinking It was going ot be like the rest, and thanfully I was very surprised. It takes a lot to please a person like me, and they were able to do it. I was very impressed with their work ethics and their attentive ccustomer service, and the coffee wasn't half bad either and always full! I'm happy to say I have found my repair shop :) Thanks USA Brake!
07/18/2012
Provided by YP.comI have been taking my car to USA Brake and Auto Repair for years, and I would not go anywhere else. They greet you with a smile, great customer service and satisfaction is always number one with them but the most important reason why I wouldn’t go anywhere else is because they are honest!!
07/04/2012
Provided by YP.comThe business did a really good job. I do not often recommend a business but Usa Brake and Auto Repair is one business that I would recommend.
06/13/2012
Provided by YP.comThe guys at USA Brake and Auto are always friendly! I appreciate how there is no pressure, but rather friendly advice. They were quick and even topped off fluids that they really didn't have to do for me. Thank you guys for being great!
05/23/2012
Provided by YP.comAs always - an easy visit! My cars were in and out - I was back on my way. Thanks USA!
05/15/2012
Provided by YP.comExcellent service without excessive wait time, and reasonable prices along with fun people.
05/02/2012
Provided by YP.comWe took our car in for regular scheduled maintenance. The staff was friendly and professional. The service was great as normal. We were in and done in about 20 minutes. Always great to see the crew.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: - Extra Phones
Fax: 509-783-1415
- Payment method
- check, company card, debit, discover, insurance, mastercard, travelers checks, visa
- AKA
USA Brake and Auto Repair
- Other Links
- Categories
- Auto Repair & Service, Auto Oil & Lube, Auto Transmission