Maid Brigade of the Triad

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This is a very poor run business! The owner Cliff uses the women that work for him and if they quit him then he will not pay them , he will say that he lost their time card! This happened to my wife. We currently have lodged complaints with The NC Labor Board, BBB, and their Corp. Offices. We are planning to go to the local networks with this discrimination against my wife!

I would not hire this company to wash the ground I walk on , they have some very un happy customers and employees (not just my wife)

Also my wife fell on a wet floor at one of the houses right in Front of Kim the office manager for Maid Brigade (who was working with my wife on the job) So when they got back to the office and my wife told Cliff that she had fallen , he refused to write an accident report on her.

So if you are thinking about hiring this company to clean your house you may want to choose one of the other companies that will do a better job for you!

Before purchasing Groupon - I spoke with Greg to confirm that service could be scheduled in the AM (as no one is home in the afternoons). He confirmed that this was not a problem as long as I scheduled 7 days in advance. Given these assurances, I purchased a Groupon for 3 two- hours cleaning packages on 1/26. I called on 1/27 to schedule my first of 3 visits. Greg indicated that the first available day with AM appointments was Thur 2/9 and that I would be called 2/8 with the exact AM time. But when Maid Brigade called on 2/8, they told me I was scheduled for 3:30PM. Cliff, the owner, stated that requested times are preferences only and MB does NOT accommodate customer requests. His attitude was take it or leave it. So I left it and got a full refund from Groupon (who was shocked at their poor customer service...why offer a Groupon to get more customers if you don't care about accommodating customers). Essentially MB tried to pull a bait and switch (promised that morning scheduling could be accomodated but then refused to do it).