PNC Bank
4100 Far Hills Ave, Kettering, OH 45429
Reviews
07/28/2011
Provided by SuperpagesI am just about as angry with a company as I can be right now. I needed to speak to a customer service representative so I called the number on the back of my card. After chosing from among the first 10 options and then chosing from the next 5 the recording asked me to enter my user ID. Well I don't call that often so I tried a few that it could be and none were correct. There was no option if you forgot your ID. I tried again and chose a different option hoping to be able to get through without an ID. No luck. So I decided to call my branch. The branch where I have 3 checking accounts, a savings account and my safety deposit box. I called that number 3 seperate times and each time the phone was answered and then immediately it hung up. What a poster child PNC is for having the worst customer service I've experienced in a very long time.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Extra Phones
TollFree: 888-762-2265
- Brands
- Cash Flow Insights, Checkready, Grow up Great, Home HQ, Low Cash Mode, S is for Savings, Virtual Wallet, Wealth Insights, Zelle
- Payment method
- debit, check, cash
- Associations
- FDIC
- Other Links
- Categories
- Banks, Commercial & Savings Banks, Loans