AJ's Moving and Storage
1202 Rio Blvd, Killeen, TX 76543
Reviews
05/10/2018
Provided by YP.comWe are a military family and have been moving a LOT, including 6 times overseas. I was first very nervous when I saw the not so great reviews online, but before I even had a chance to try to change the moving company, Mrs Suzi had already called me to schedule a remove inspection. I told her about our not so great moving experiences over the last 27 years and she made sure that absolutely everything went perfect, so that I can now say that this was the best experience ever! Although we have not unpacked yet, I feel absolutely confident that there will be no damage. In any case, they honored all my special requests if some of my furniture needed extra wrapping (since no blankets are used to go overseas) or other requests and they were always very polite about it. Overall, it was my least stressful moving experience! Mrs Suzi even helped me out with information on my small shipment which they were not scheduled to do. The entire crew was friendly and did a good job and also took their time packing without rushing. I truly cannot say enough about this moving company and I usually do not write reviews! Thank you so much!! Steffi
03/03/2017
Provided by YP.comIf I could give this place no starts I would. Don't walk away from this place, RUN! They were extremely rude when they came to box up our belongings, It was raining outside and they sat in their car for like 40 minutes. Then they came in a made a huge fuss because we had ripped up all our carpets and the bare concrete was showing because we were remolding out home before we moved to rent it out. They left without working that day so I complained to the housing office. Housing chewed them a new one and they said sorry and promised nicer workers. Nicer people did come so we trusted them. BIG MISTAKE! As punishment for complaining about them they destroyed EVERYTHING! All my furniture was in shattered pieces, electronics were removed from protective boxes, smashed and put back in boxes. Many boxes were "missing" and our computer tower was so dented it looked like someone took a bat to it! If you think the hell they put me through ends there you are sadly wrong. When i tried to complain about what they did to me to warn others they have started harassing me online, sending me rude and abusive messages and making rude and threatening posts about me on their personal facebooks. Seriously these people are crazy.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: - Extra Phones
Primary Phone: 254-680-4278
Phone: 254-680-4075
- Services/Products
- Corporate Relocation Household Moving International Moving Logistics Services Long Distance Moving Storage
- Brands
- AJ's Moving and Storage, Atlas, Atlas Van Lines
- Payment method
- cash, check, master card, visa, amex, discover
- Associations
- ATA,Atlas Van Lines,ProMover
- Other Link
- Categories
- Movers, Moving Services-Labor & Materials, Relocation Service
- Other Information
Specialties: Corporate Relocation, International Moving, Storage, Moving, Long Distance Moving