Texas State Optical - Killeen

Write a Review254-634-4800

OPEN NOW - Closes at 6:00pm

Horrible place. I went to a follow up. I didn't have the contacts they gave me. She's like "Doctor wont see you without the contacts" I paid 130. They won't release my script to me. Now I'm having go to another place. I wish I saw the reviews before going there.

I'll just keep this short and sweet. WHAT EVER YOU DO, DON'T GO HERE!!

Worst customer service ever. I went to this place with my wife to have our eyes exam and when I got in they didn't even say Good Morning. I said it three times and those people were as if there were nobody there. They had an awful attitude. I felt disrespected, discriminated and uncomfortable so I just got out of there and I will never be back. If you ask me I would never recommend this place. If they don't like working with People I'd recommend them to go somewhere else like a farm or an Animal Shelter.

I was very pleased with the services I received at Texas State Optical. The staff in the front were nice, not stuck-up like you find most places. I was 40 minutes early to my appointment and prepared to wait until my appointment time, but they were able to get me seen soon after I finished the paperwork. The girl who did my intake before I saw the Dr was super nice, and we were laughing and making jokes before too long. Dr Wolff was amazing - very patient and she answered all of my questions. This is the third eye doctor I have visited since moving here, and it is by far the best!!!

This was my first visit at this TSO and it started out bad from the beginning. First they got my name wrong on all my information. Then I overheard one of the front desk people say that it didn't matter about correcting my info as long as I had Tricare it didn't matter. Then I was rushed out of there, I understood it was a Saturday but if it was going to be a problem they should not have sheduled me. From my bad experience at this location I would not recommend.