Laurel Oaks Animal Hospital

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CLOSED NOW - Opens at 8:00am

Justice for Draco and any other lost pets because of incompetent veterinarians. Never come here!!

We used this clinic on the recommendation of a friend and we are so disappointed. First off, any time you bring your pet in for anything they always try to convince you that you need to buy products they are selling. They will talk-down to you too if you try to politely refuse. No matter what I took my cat in for, they always tried to tell me that if I "really cared" about my cat I would buy heart-worm medication, or specialty food, or the high-end flea treatments they sell. Meanwhile my cat was left once for treatment of a urinary infection and they said they had to keep her overnight. Not only did they charge me for boarding, but when they did finally call me with an update on the cat it was to discuss adding a bath to her stay! When I told them I wasn't interested in a bath or even the boarding, but I did want to know what was up with her urinary infection the person on the line had no clue what I was talking about and had to call me back. Funny that her infection was not a priority for them to call me, but an extra service they could charge for like a bath was. Then when I finally did get her back she had a respiratory infection! This cat is 10 years old and never had any respiratory infection in her life, but came back with one from their office. When I confronted them about it, their response was basically that's the risk you take when you board your animal. They could have at least started by saying sorry and then pointing out that it's a risk with boarding, but again they didn't care about anything but charging me for ANOTHER visit confirming it was a respiratory infection.
The final straw was on our younger cat. We had to get her de-clawed because of compatibility with our older cat who was already de-clawed. Our older cat was de-clawed over 5 years ago when we lived in another city. This experience at Laurel Oaks however was horrible compared to the other vet we used before moving down here. First off they kept her overnight which I couldn't understand since the other vet didn't need to do this with our older cat's de-claw. When we picked her up I was mortified - her little paws were STILL bleeding after a day!! They looked horrible and she was crying non-stop for 2 days after that. The clinic said this was all "normal" and again did NOT seem to care that we were upset. It has since been several months and this poor cat still fears her front paws sometimes when walking or even sitting up. When playing, she only uses her back paws. Her behavior has greatly changed since the procedure. In comparison, our older cat's behavior NEVER changed after her procedure at another clinic. She was dropped at the vet in the morning and picked up the same day and no trace of blood. She didn't cry after the procedure, and she has never feared her front paws or acted any differently about playing. In fact, she still will "attack" the bed and scratching post as if she still has claws and dig at them. In hindsight, if I'd known how terrible the procedure was going to be at Laurel Oaks Animal Hospital, I would have taken my younger cat back to our old town and had my old vet perform the procedure.

I have trusted this clinic with all my pets over the past years until they allow my baby to die during the night in a lonely cold cage. After stating that she was getting better, we were informed that she died early in AM in a lonely cage. I would and will not trust this clinic with any pet that I have. They are overpriced and don't provide the proper care. I will take my pet anywhere else but Laurel Oaks.
Frank S.

So it was my first time seeing this vet because my puppy needed shots I paid 172.00 for all of his shots and there was this outraged older man who intern started cussing at me for no reason then continued to harass me and my friend Darcy I complied with the receptinost and staff they did nothing about it and then told me my dog could not be boreded there and today me and my fried were fired as clients I see that we are not the only ones this is one of the most unprofessional Bussniess I have ever been to they only want your wallet and the resepcniest are rude and have no idea on what they're doing clearly they donot know how to run a proper clinic and have no customer service skills I would never ever recomend anyone going here they will treat you nothing more than a dollar sighn.

We love Laurel Oaks. Our dogs always receive excellent care and I have never had an issue getting seen. Personally I do not think the prices are too bad, yes it is more than some smaller clinic but for a full service vet with excellent quality care I do not think the prices are bad. We use them for boarding, grooming, and medical care. I have no complaints.

My daughter took her dog in and was quoted $200. They did not run just the two test that was needed but ran more. Our bill was over $400. They seem to run up charges by doing more test. I had them do the same to me. I don't take my four pets there any more. They have you do an antibiotic shot $102 instead of pills. BY THE WAY YOU CAN GET THEM AT PUBLIX. SAVE THE MONEY!!! DO YOURSELF A FAVOR AND FIND A GOOD VET THAT DOESN'T USE CUTSIE BIT TO LULL YOU IN TO THINKING IT ALL ABOUT THE ANINMAL. FOR HER IT'S ABOUT THE MONEY.

We have been to this clinic three times in the past four months.

1) Our poochy got electrocuted

2) Pooch has an abscess that needs removal

3) Pooch laid in a fire ant nest

For the first visit, I called to see the price I'd be charged for his exam and was quoted $50.00. Dr. Clark saw our dog Kettle and he fell in love with her immediately. He, out of character, smooched her all over the face and they instantly bonded, something we've never seen him do with a stranger. They said they were so grateful he was still alive after the electrocution that they didn't charge us a cent.



For the second visit we saw Dr. Craig and she was equally as gentle with our dog. We had to have an exam, blood draw, antibiotics, and a heart worm med - our bill came to $87-ish.



For the third visit our dog had a rash/postule like gathering on his underbelly. We were informed it was from fire ants, which are plentiful at our place, and with the calming spray and visit we only paid $27.00. Our poochy's sad, little bumps all cleared up within two/three days of applying the treatment received.



As far as other's comments on estimates. I noticed these were written quite awhile in the past. I am scheduling a small surgery for our dogs abscess and they printed me out an estimate right on the spot, itemizing every treatment. We've had nothing but great care, quick service, and affordable costs. Perhaps there were older employees causing some of the previous office complaints, because we have never once experienced any of the below. We live on base and have more affordable options here; however, the competency & service at Laurel Oaks is greater hence our frequenting their establishment.

Dr Clark is a really good vet. I was recommending them up until i was recently "fired" as a client because i request estimates. I had a dog with a swollen face and he couldn't open his mouth. I took him in and got meds. He required surgery, which i had planned to do at Laural. However it was estimated at over 800 and they were requiring vaccines on a sick dog. I had an appt schedule for the day Dr Clark wanted to do it. I contacted another clinic that i had been to before which was a few hours away. Another trusted vet. The estimate was 200 cheaper and no vaccines were required on a sick dog. So i elected to go to this clinic for his procedure and she was also willing to do the procedure the next day since i could not get meds into him due to his pain. I canceled my appt at Laural and when i spoke to the receptionist I explained my reasons why. A couple months later I spent about 2000 there within a 2 week time period with different dogs. While there I requested an estimate, and wrote down specific tests i was requesting. I was told they would call me with the estimate. Time went by, i contacted the manager who i was friends with to see if she could email me the estimate. She said she would print it and when i picked up a prescription for one of my dogs i could pick it up. Well the estimate was not correct and again i explained exactly what i wanted. I never did receive the estimate so i went else where. I ask for estimates because i have to budget. Not because i have to vet hop. Being a veterinary technician for over 17 years I understand all that. I do have different veterinarians i use for different reasons. and when my budget doesn't work with the estimate i get I have to go elsewhere. Despite being asked not to come back i thought i would let others know my experience. Never have had an issue with Dr Clark, shes a good vet.

very very pricey and they push services and products on you,that you did not come in for.

I just adopted a new puppy and needed to see a vet whithin three days per my adoption contract. Laurel Oaks was able to get me in immediately and worked around my crazy schedule! Our visit to the office was very smooth Rian and Kayla at the front desk were very helpful, the Dr. Clark and her assistant Victoria were very good at explaining puppy vaccinations and general puppy care. The hospital even had a trainer, Tasha, who came in our room and gave us an entire puppy care package and was able to answer all of my questions regarding introducing the puppy to my older dog and begining training. We even signed up for puppy classes! It was a great expirence! Can't wait to start classes!

I recently had to leave town for a family emergency, and was panicking about finding last minute boarding for my two dogs. After several calls to places in town I called Laurel Oaks Animal Hospital and was very pleased with the receptionist who answered the phone. She was very understanding about it being last minute and even offered to call the vet i usually see to get their records so that I didnt have to rush to get that done as well! it was a huge help in the rush of packing! She called me back after recieving the records to let me know that my dogs needed 2 vaccines that had not been given at the previous vet. I was shocked to learn that the previous vet had told me they had been vaccinated for everything when they were still lacking protection. The staff at Laurel Oaks was very knowlegdgeable and explained what the vaccines were for and why they were important for keeping my pet safe and healthy. I have seen some complaints about prices but believe that you get what you pay for and the education and care that I recieved were top of the line.

I would not recommend this clinic. They charge you for every breath they take. If you bring a new puppy to them, they will give you all this stuff for your puppy, and will tell you its a necessity then you walk out paying for soap free shampoo, a bag of supposed free puppy food - according to the vet tech- which they still charge you for along with all the other stuff. If you board your pet, they charge you for a flea pill even if your pet IS ALREADY ON a flea preventative. They do sloppy surgeries according to a friend who used to work there and I will not take any more of my pets there.

I waited 30 minutes in the waiting room and when doctor Clark FINALLY made it into the room she rushed through the exam did the shots and left. She didn't even answer my questions. Will NOT be going back to this clinic again. Looks can definately be deciving. Will be looking for a more PROFESSIONAL vet clinic that gives my pet the treatment and time he deserves.