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Reviews

E
edandtina1984

08/04/2008

Provided by YP.com
Worst Customer service

Feiden"s sales staff is very arrogant. They dont care whether you buy from them or not. They tell you they are the best and if you dont like it, go somewhere else. Even if you become interested in buying an appliance from them, they they start adding extra's on your bill... Like, oh you want it to work when we deliver it, then you need to purchase this item or that item, then of course its over 100.00 to install you appliance, and if you want the old appliance removed, you have to disconnet everything yourself and pull it out for them just to cart away, otherwise, that is another fee.

I am a person that likes to support local businesses, so I went to Feiden's and have gone to Feiden's for my appliances in the past. However, they now feel that they own everyone, and they have a supperior attitude the minute you walk in.

They told me to go to Lowe's to buy your stuff, they will do the samething, well sorry to tell you, but they did not do the samething. They respected me, and were upfront with all costs in buying a dishwasher and a gas range. In a month or two, I will be purchasing a Refriderator and I will not even check Feiden's, I will go directly to Lowe's.

You always here how local businesses suffer because of Walmart, and big box stores, but even when you try to buy local, they give you such poor service, you cant buy from them. It's not the Walmart's that are the local stores problems, its the attitude of the local store.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Extra Phones

Phone: 845-247-8153

Phone: 845-331-2684

Phone: 518-331-2230

Brands
asko, dacor, dcs, dishwashers, gaggenau, microwaves, miele, refrigerators, sub-zero, thermador, viking, wolf
Payment method
all major credit cards
Categories
Major Appliances, Major Appliance Refinishing & Repair, Small Appliances
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