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Reviews

N
newpatient1

06/12/2008

Provided by YP.com
New Client

This office is a joke. I was calling in as a new patient. I tried for days to get someone to answer their phone to schedule a procedure, all I kept getting was voicemail. When I finally got Kathy on the phone, she was very rude and ignorant to me because I did not leave a voicemail. The office cannot handle all the calls they get so they make you leave a message and return your call in 3-5 business days and that is just to set an appoinment. I can't even imagne that a doctor's/surgeon's office does not answer their phones. DO NOT CALL you will never get a live person to help you! If they can handle all the calls they need to stop accepting new patients.



I feel if you can't get professional & friendly service from the staff how can you trust the doctors.

More Business Info

Hours
Regular Hours
Mon - Fri:
Extra Phones

Fax: 570-288-7987

Phone: 570-718-6692

Payment method
mastercard, visa, insurance
AKA

Castellano, Thomas, MD

Fried Martin MD

DR Thomas Castellano MD

Dr. Martin B Fried, MD

Gastroenterology Consultants

Categories
Physicians & Surgeons, Gastroenterology (Stomach & Intestines), Physicians & Surgeons, Physicians & Surgeons, Internal Medicine
Other Information

Specialties: Internal Medicine

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