Kingwood Cleaners

Write a Review281-360-4883

CLOSED NOW - Opens atTomorrow 5:00am

I went in to drop off clothes, and the lady behind the counter, I had have asked her on several occasions not to starch not pants, and they do it every time, and when I brought this to her attention, she told me I could take my business else where. I picked up my clothes, and took my business elsewhere. Talk about customer service....This lady has no business serving Kingwood Cleaners customers.

Save yourself the time ans trouble of taking your garments to this establishment. I brought a coat in on Friday and was told that it would be ready between 5:30 and 6pm that Monday. (But to count on closer to 5:30) I arrived at 6 pm on Monday to pick my coat up that I needed for an important business matter Tuesday morning. They informed me that it was not ready and would be ready after 6 on Tuesday. They also informed me that it would be $19.97 instead of $14.99 like I was previously informed on Friday. I spoke with multiple employees there and was told several different times that it would be ready. Everyone was so rude and unapologetic. Since my coat was still DIRTY (as they had told me) I asked for my coat and said I would not be paying for a dirty coat, let's just forget about it and go on about our business and that I would find a way to make my coat suitable for wear the next morning myself. She then said that it was clean but it still wasn't ready... I was definitely confused. I asked for my coat again and was asked to leave. I asked for my coat again and was threatened to be taken away by police! No other customer in the building felt that I was being hostile or rude. I was shocked. One man just didn't understand why I would want my dirty coat back. I will NEVER return to this place again. It was such a disaster and the owners/employees were so rude. I couldn't believe they were asking me to leave because I simply wanted my dirty coat back!