Boggy Creek Animal Hospital

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The front line person and tech was rude and condescending about my treatment preferences for my pet. I will not be coming back to this establishment

This was a fantastic animal hospital until I learned that my favorite two Vets are gone. One Vet I heard was let go and the other left out of professional courtesy. It is very sad when you place all of your confidence in a business because you think their first priority is integrity, only to learn that the bottom line was how the Veterinary practice could cut expenses and make more money.

We've been taking our animals here for years, used to be great but not anymore. This office is price gouging and full of greed. The customer service has taken a downhill plunge since their 2013 addition of a young inexperienced receptionist that is very rude and has an attitude. Please, if you love your animals, don't go here. No customer service skills at all :-(

BCAH is simply the Best in Central Florida. The Doctors are extreamely knowledgeable. The techs are top notch. Having 2 Dalmatians is a handfull, with all of mischief that they seem to find, which sometimes turns into an emergency visit, we never have to wait long, they always provide a through exam, they know each dog. For yearly checkups and emergency visits. they are the best!! I have been to other vets in the area with other pets, I will not go anywhere else. BCAH is the best!! Your pets will be in good hands!!!

Honestly I couldn't be more appreciative of an Animal Hospital. If you read my reviews you will read a very bad report of The Puppy Stop... well I should have taken the time sooner to write a review about the vet and staff at this Animal Hospital. First of all I would like to mention that they are very clean and professional yet still manage to be friendly and caring at the same time. Jon Kiene is such a wonderful vet; words really cant do him justice. If you read my horrible report about The Puppy Stop then you know what I have gone through with the loss of my puppy. What you dont know is how kind these people were every step of the way. Even after I had to put my Bowzer to sleep they sent me a card with their deepest sympathies...that card meant the world to me and made me cry. After my experience with them I will never go to another vet...ever...unless I move out of the state. They have given me reason to be a loyal customer whenever I get a new pet.



Jon, my vet, was so nice and took his personal time to write up a letter to document the medical history of my puppy to give to The Puppy Stop for a last attempt at a refund because we didn't have a necropsy report. Although The Puppy Stop sure didn't care the Boggy Creek Animal Hospital sure did. In a situation like this that goes a very long way. If anyone ever asks or starts talking about a vet to take their pet to I will forever suggest Boggy Creek Animal Hospital to take their pet to.



I have never met a more caring and compassionate staff at any business and I doubt i ever will. If you want to take great care of your pet bring them to the Boggy Creek Animal Hospital, you'll be glad you did.

We recently lost our family cat, Jessie and it was quite a devastating experience to me, my children and esp.for my husband who was very much attached to her. Although we eventually adopted another cat, Forest I still get teary-eyed whenever I think of her. The staff at Boggy Creek were very accomodating and their compassion has greatly diminished the pain during our mourning process. My family received a sympathy card from them including a short poem and it proved to be very comforting. We thank Karen who called and followed up Jessie's condition during her illness. You guys are doing a great job and again, in behalf of my family I thank you all from the bottom of my heart!!!

Boggy Creek Animal Hospital has a fantastic reputation. Why? Because they have earned it. Dr. Hicks and staff never cut corners, all animals are given thorough exams by experienced Vets and Certified Veterinary Technicians. They offer the latest techniques such as laser cauterization, which leads to quicker recoveries with less pain for animals.BCAH is not cheap but reasonable. All options are explained as to reason versus cost. Waiting areas are segregated (by species, not race) so that cats are not terrorized or dogs thrown into a frenzy.The whole place is spotless. Poop areas are provided with collection bags and plenty of grassy area. No industrialized businesses around, either.Count me as a very satisfied client for the last eight years (2 dogs and a load of felines, 3 ferrets also).

I have been with Boggy Creek Animal Hospital since it opened. I followed Dr. Hicks from Orlando because he is the best of the best. All the doctors and staff are professional, up to date on procedures, compassionate, and efficient. I know I can trust them completely with my pets life. I would never go anywhere else.

I've been going to the Boggy Creek Animal Hopital for over 8yrs and have even taken new family (pet) members to the BCAH. U are always treated quickly, very proff, w/ up most courtesy and respect and that's the treatment we (humans) get. U can only imagine the best care for u'r pet and in my very own oppion this is the top place to take all u'r pets and u'r families, friends too!!! We love them! Thank u BCAH for 8plus years of GREAT service!!! Sincerely, ###The Williams Family!