Family Physicians Group was founded with the goal of providing a full selection of the medical services you need in one convenient location. This model of health care places you at the center, making you part of the solution as we find realistic ways to manage your health conditions and boost your quality of life. In fact, we are recognized by the National Committee for Quality Assurance (NCQA) as a Patient-Centered Medical Home, guaranteeing personalized care that gets results.
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Reviews

GG
Giselle G.

04/28/2016

Provided by YP.com

Horrible experience with Dr. Gonzalez. It does not have any tact or good human quality unprofessional. the first thing that indicated well rude you have if your own recipes you and do not turn out so you come here now instead of coming from a principle or are a doctor without a license, then for analysis have this if you please, but if you do not I do not come back here I can not do anything for you I'm no good measure gaps emergency. I explained I was not before because they themselves had no appointment available for giving me and their response was to insist is his business. Attention was horrible as if one were scolding a child to give. never return

WG
William G.

12/04/2015

Provided by YP.com

I moved to another practice due to the very rude office staff. She was very ugly to me when I was checking in. I had a simple question and she told me to have a seat until my name was called, since I'd signed in. Where I come from, that is like saying "sit down and shut up" which is exactly how she meant it. I get the feeling nobody in there likes them, not even the doctors-

J
jane.hunt.777

09/08/2012

Provided by YP.com
The doctors at the surgery are...

The doctors at the surgery are very helpful once you get to see them. However the office staff are rude, inefficient and unhelpful. They are unable to find files, unable to schedule appointments. etc. We have just changed to another practice. The last straw was yesterday when I had an appointment at 2:30 pm. I arrived at 2:10 pm and was asked to complete an application form (although I had already visited the surgery several times). I completed the form and because I am disabled my wife (who did not have an appointment) handed it in explaining it was for me. We waited and at 3 pm it was obvious that something was wrong. My wife went up to the desk and asked when I would be seen. They asked her to complete an application form. She stated that I already had and was not about to fill out another one. We then asked to see the office manager. After about 10 minutes nobody appeared and so we left. This is just one of the incidents of what happened at this surgery and we have spoken to other people who were patients who have had similar experiences and have changed to another physician. Would recommend the doctors but not the office staff.

More Business Info

Hours
Regular Hours
Mon - Fri:
Services/Products
Family Care, Internal Medicine
Payment method
master card, visa, discover, mastercard, all major credit cards, debit, insurance
Neighborhood
Poinciana
Amenities
24-Hour Availability Disease Management Programs Medical Transportation Service Medicare Enrollment Guidance Pharmacy Services Wellness Services
Languages
Spanish
Associations
NCQA Patient-Centered Medical Home NCQA Disease Management Accredited (DM) NCQA Diabetes Recognition Program (DRP) NCQA Heart/Stroke Recognition Program (HSRP)
AKA

Dr. Montesdeoca

Dr. Gonzalez

Dr. Roldan

FPG

Family Physicians Group

Family Physicians

Family Physicians Group of Poinciana

Dr. Balkman

Category
Physicians & Surgeons