Regal Oaks Resort

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OPEN NOW - Closes at 1:00pm

We arrived at Regal Oaks on January 25th and we were told by the woman at the front desk that they had no reservation for us at their resort, we were somehow booked at the Regal Palms Resort. Good thing we had our confirmation with us. We are now wishing we had just taken our stay at the Regal Palms instead. The pool is not heated at the Regal Oaks, and the slide is not in use. We were told it's because they have no lifeguard, but we made a visit to the Regal Palms and they have a heated pool area and the slide is in use and they don't have a lifeguard. The hot tub at the Regal Oaks was COLD. They were no play areas for small children anywhere to be seen, but there was a slide area at the Regal Palms. There was no day spa to be seen or activities of any kind available. The woman at the front desk is suppose to there from 8-6. She might be there part of the day if your lucky and some days she is not there at all especially if there are no people booking in. On the Thursday our phone, in