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Reviews

T
tnglen

09/16/2013

Provided by YP.com

Review posted to Yelp. Will be posted to Google shortly.



We tried to rent a wheelchair from this business to use for about 2 hours on a Saturday night. I called and reserved the chair on a Tuesday for a Friday pickup. Was told that it would be a 3 day rental at $31. Not knowing any better, I said that was fine. Was told a Friday pickup and a Monday return would be 3 days. Logical. So when I got there on Friday afternoon, I was summarily informed that Friday to Monday was 4 days, not 3, and that it would be $40 instead of $31. I know that $9 isn't much in the scheme of things, but telling me one thing on the phone and then being downright rude and condescending as if I didn't know that a rental of less than 72 hours (3 days) was obviously a 4 day rental is underhanded. I wouldn't buy anything from this place if my life depended on it. I got the wheel chair from a local drugstore for $12. When they realized that they hadn't given me the foot supports, they gave me the $12 back.



This place gets negative stars.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
Extra Phones

Fax: 865-531-9057

TollFree: 800-669-1103

Phone: 865-691-7305

Phone: 865-671-1918

Brands
invacare
Payment method
insurance
Location
Pinnacle at Turkey Creek
Categories
Medical Equipment & Supplies, Hospital Equipment & Supplies, Medical Clinics, Oxygen
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