Lambert's Health Care
11390 Parkside Dr, Knoxville, TN 37934
Reviews
09/16/2013
Provided by YP.comReview posted to Yelp. Will be posted to Google shortly.
We tried to rent a wheelchair from this business to use for about 2 hours on a Saturday night. I called and reserved the chair on a Tuesday for a Friday pickup. Was told that it would be a 3 day rental at $31. Not knowing any better, I said that was fine. Was told a Friday pickup and a Monday return would be 3 days. Logical. So when I got there on Friday afternoon, I was summarily informed that Friday to Monday was 4 days, not 3, and that it would be $40 instead of $31. I know that $9 isn't much in the scheme of things, but telling me one thing on the phone and then being downright rude and condescending as if I didn't know that a rental of less than 72 hours (3 days) was obviously a 4 day rental is underhanded. I wouldn't buy anything from this place if my life depended on it. I got the wheel chair from a local drugstore for $12. When they realized that they hadn't given me the foot supports, they gave me the $12 back.
This place gets negative stars.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Sat: - Extra Phones
Fax: 865-531-9057
TollFree: 800-669-1103
Phone: 865-691-7305
Phone: 865-671-1918
- Brands
- invacare
- Payment method
- insurance
- Location
- Pinnacle at Turkey Creek
- Other Links
- Categories
- Medical Equipment & Supplies, Hospital Equipment & Supplies, Medical Clinics, Oxygen