Mr. Cool Complete Auto Care

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CLOSED NOW - Opens at 8:00am

I've had my vehicles in here for a couple of different reasons over the last year. A little over a month ago, I had to have brakes and new rotors put on my Toyota truck. A week or so later, I noticed as I backed up a high pitch squeal, mainly after my truck was parked for some time. My first thought was due to new brakes they just needed to get seated together and would be fine. However the noise continued until I finally took it in Yesterday.

I dropped it off and left it there for the day and receive a call later in the day. They had not been able to get it to replicate, since I had to drive it there. I suggested they keep it overnight and back it up first thing in the morning.

I received a call around 2 PM on Saturday at my truck was ready to be picked up. They had put new rotors and new pads on my truck. The shocking part was when they told me there was no additional charge. Each time I have had my vehicle there, they have demonstrated nothing less than complete honesty and integrity in dealing with me. I would recommend this auto shop to anyone needing auto repairs in the Knoxville area. The prices are reasonable, the work is great, but the service is outstanding!

Very honest, helpful, and good work. Have new a loaner car so ididn't have to sit and wait.
I would, and have, recommend them to anyone.

Had my Jetta tuned up and oil changed, they got me in quick and the car runs like a top now!

The folks at Mr Cool know what they are doing and get it right. If there is a problem just tell them and they will do everything to fix it. I don't go anywhere else.

My car broke down on Friday evening with a wasted fuel pump and they had me back on the road the next afternoon. They work and you get back to work. I always been pleased with Mr. Cool's service and timeliness.